Onboarding Specialist - Storm Services
Utility Supply and Construction Company · uscco.com
Reed City
Subscribers got this job on 22 October 2026.
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The job in short
Customer onboarding for storm services.
TaxInsurance
Details
- Found
- 9 d ago · posted 2026-10-22
- Location as listed
- Reed City, MI, US
- Role
- Customer Success
- Source
- The company’s own careers site
Full description
The Hydaker-Wheatlake Company is seeking to hire a Storm Services Onboarding Specialist to join our growing team!
Benefits Include:
• Competitive Wages
• Health Insurance: Comprehensive medical, dental, and vision plans for you and your family.
• Paid Time Off: Including vacation, sick leave, and paid holidays.
• Retirement Plan: 401(k) with company contributions to help you plan for your future.
• Professional Development: Opportunities for continuous learning and career advancement.
DUTIES AND RESPONSIBILITIES:
The primary duties and responsibilities include, but are not limited to, the following:
• Build and maintain storm rosters in coordination with Storm Leadership.
• Support the call-out process as needed, contacting restoration personnel and confirming availability as directed by Storm Leadership.
• Onboard storm restoration personnel quickly and accurately, including during surge periods when large numbers of personnel must be processed at once.
• Collect and process onboarding documentation, including Form I-9 verification and tax withholding forms.
• Complete pre-hire onboarding requirements, including background checks, drug and alcohol testing, CDL and driver's license verifications, and customer-specific requirements.
• Enter and maintain accurate storm personnel information in the company HRIS, consistent with the records standards set by Human Resources.
• Coordinate with Human Resources, Fleet, Safety, IT, Accounting, and Payroll to complete onboarding for restoration personnel.
• Serve as the first point of contact for restoration personnel with onboarding questions, referring broader HR matters to Human Resources.
• Keep Storm Leadership informed of roster and onboarding status.
• Provide on-call coverage and schedule flexibility as storm operations require.
• Perform additional duties and responsibilities as assigned during periods of reduced storm activity to support broader operational and organizational needs.
Requirements:
• Experience in human resources, onboarding, or a similar administrative role is a plus.
• Experience in a utility, construction, or storm restoration environment is a plus.
• Working knowledge of Form I-9, background check, and drug testing processes; familiarity with DOT and CDL requirements preferred.
• Familiarity with HRIS and proficiency in Microsoft Office Suite.
• Excellent organizational and communication skills.
• Detail-oriented with a commitment to confidentiality.
• Ability to stay organized and accurate when priorities shift quickly.
• Flexibility to work a variable schedule, including some evenings, weekends, holidays, and on-call availability during storm events.
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