At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called Delivery Partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Within Amazon Flex we are rapidly growing as we stand up new stations and programs to facilitate rapid growth for Amazon. As a Sr. Supply Chain Manager for Flex Launches, you will plan and execute ahead of sites launching in a dedicated business. To achieve your goals, you will work with teams that cut across the organization; including tech, capacity, marketing, and business partners. You will identify defects or opportunities for improvement in our processes, and drive new processes and automation to eliminate the defects and more effectively communicate risks and opportunities in the launch space. Key job responsibilities Work cross functionally across the Flex network (demand planning, launches, marketing, finance, science etc) to ingest upcoming demand signals to create a capacity plan for the business Manage your portfolio of regions to ensure we are meeting capacity needs, providing insights to our capacity plan and managing all risks associated Be the subject matter expert of your domain to be the single threaded leader of recruitment / capacity planning Make difficult resource trade-offs and align leadership on inputs, outputs, and priorities. Communicate effectively to all stakeholders Basic qualifications -3+ years of program or project management experience -3+ years of working cross functionally with tech and non-tech teams experience -3+ years of defining and implementing process improvement initiatives using data and metrics experience -2+ years of supply chain experience -Bachelor's degree -Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL -Experience defining program requirements and using data and metrics to determine improvements Preferred qualifications -3+ years of driving end to end delivery, and communicating results to senior leadership experience -3+ years of driving process improvements experience -Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization -Experience building processes, project management, and schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 85,800.00 - 128,600.00 USD annually