EVENTS TEAM MEMBER - Rocky Mount Event Center RMCF SFM, LLC LOCATION: Rocky Mount, NC DEPARTMENT: OPERATIONS REPORTS TO: GENERAL MANAGER STATUS: PART-TIME (NON-EXEMPT) ABOUT THE COMPANY: Rocky Mount Event Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Rocky Mount, NC. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Rocky Mount Event Center is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Events Team Member will be responsible for the assistance of event, retail and food & beverage operations. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: • Assists guests with questions about the facility • Serves as the night supervisor and point of contact for guests during nights, weekends and holidays • Meet with facility clients to determine needs for birthday parties, luncheons, dinners, recitals, tournaments or games • Reviews use agreements with clients • Prepares and distributes work orders when necessary • Keeps accurate records of receivables and works with Finance Manager to assure proper billing occurs • Operates office equipment needed to complete tasks and regular duties • Assists with carrying chairs, tables, sound equipment, and any other items required for specific work events • Works with security to assure the facility is properly closed and locked each evening • Oversees and assists in post-event cleaning as needed • Complete any other special projects and daily assignments as directed by the General Manager MINIMUM QUALIFICATIONS: • 2-3 years of appropriate experience required • Must have excellent interpersonal, problem solving and negotiating skills • Must be a team player • Must have excellent verbal and written communication skills • Must have excellent computer skills, including Word, Excel, PowerPoint, etc. • Must be able to work flexible schedules including weekends, nights and holidays WORKING CONDITIONS AND PHYSICAL DEMANDS: • Must be able to lift 30 pounds • May be required to sit or stand for extended periods of time whether indoors or outdoors • Facility has intermittent noise • Will be required to operate a computer