Job Details: Job Location: Callen-Lorde Community Health Center - Manhattan - New York, NY, Position Type: Full Time, Education Level: High School, Salary Range: $24.50 - $24.50Hourly, Travel Percentage: Negligible, Job Shift: Day, Job Category: Health Care, Callen-Lorde is seeking a highly motivated Billing Associate to join our growing patient accounts team. In this critical role, you will play a vital role in ensuring efficient and accurate billing for our patients, contributing directly to our mission of providing exceptional healthcare. As a Billing Associate, your responsibilities will include: Act as the lead billing contact, collaborating with medical staff to ensure timely patient account generation and reimbursement. Maintain accurate and efficient patient flow through our medical, behavioral health, and dental financial systems. Provide exceptional customer service to patients, answering billing and insurance questions with courtesy. Handle all aspects of the billing cycle, including: Insurance verification and authorization Treatment plan setup and monitoring Claims entry, processing, re-billing, and corrections Payment entry and reconciliation Overall account maintenance and troubleshooting Stay up-to-date on billing regulations and procedures. Benefits Callen-Lorde is a great place to work we’re passionate, mission-driven people who care about health justice for LGBTQ communities. In addition to being part of a fantastic team, all full-time employees are offered a comprehensive benefits package including an exceptional low cost medical plan option for you, your domestic partner and/or your family, tuition assistance, dental insurance, vision insurance, no cost life insurance, short and long-term disability insurance, Flexible Spending Account, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan. Learn more about our employee benefits https://callen-lorde.org/benefits/Qualifications: Bachelor’s degree preferred, high school diploma required 1+ year of medical billing experience required Strong Internet, PC, and spreadsheet skills Knowledge of ICD-10 and CPT4 coding as well as Federal & NY State privacy and billing regulations/laws. Knowledge in 3rd party medical insurance eligibility and coverage Desired Characteristics, Skills Demonstrated leadership and administrative/organizational skills. Ability to work with diverse populations. Excellent interpersonal, written, and oral communication skills. Commitment to the mission of Callen-Lorde Community Health Center. Commitment to Callen-Lorde Diversity, Equity, and Inclusion initiatives. Bilingual (Spanish/English) highly preferred.