Job Description Join our dynamic team as a Customer Service Representative at our Florissant, United States location! We're looking for a friendly and efficient individual to provide exceptional customer service and support our daily operations. • Answer incoming phone calls and assist customers with inquiries and orders • Process customer orders accurately and efficiently • Handle cash transactions and maintain a balanced cash drawer • Prepare and package products according to company standards • Maintain a clean and organized work environment • Collaborate with team members to ensure smooth operations and customer satisfaction • Resolve customer complaints and concerns in a professional and empathetic manner • Assist with inventory management and restocking as needed • Adhere to all company policies, procedures, and safety guidelines • Participate in ongoing training and development programs to enhance skills and knowledge Qualifications • Excellent customer service skills with a friendly and professional demeanor • Strong communication skills, both verbal and written • Ability to follow directions and work efficiently in a fast-paced environment • Flexibility to work various shifts, including weekends and holidays • Basic math skills for handling cash transactions accurately • Physical ability to stand for extended periods and lift up to 25 lbs. • Basic computer skills and ability to learn new software systems quickly • Strong multitasking abilities and attention to detail • Team-oriented mindset with a willingness to collaborate and support colleagues • High school diploma or equivalent preferred • Previous customer service experience is a plus, but not required • Ability to remain calm and composed in high-pressure situations Additional Information All your information will be kept confidential according to EEO guidelines.