The Mailroom Clerk/Facilities Assistant is a fully on-site position in Alexandria VA. Monday through Friday, 8:00 a.m. to 5:00 p.m. This role is responsible for receiving, sorting, distributing, and processing incoming, outgoing, and interoffice mail, packages, shipments, and supplies. The position also provides general facilities support and serves as the primary backup to the receptionist, including front desk coverage as needed. Essential Duties and Responsibilities • Sort, process, and distribute all incoming, outgoing, and interoffice mail, packages, and shipments. • Open and process incoming mail using manual or automated equipment and distribute items promptly to appropriate departments. • Process outgoing mail, including weighing letters and packages and applying appropriate postage. • Prepare shipping labels and coordinate UPS, FedEx, USPS, and overnight shipments as requested. • Operate the postage machine and maintain adequate postage funds and supplies. • Receive incoming shipments and supply orders and distribute them to the appropriate departments or recipients. • Stock centralized mailrooms, copier areas, kitchens, conference rooms, and other designated office areas with necessary supplies. • Maintain and troubleshoot office copiers, including replacing toner, completing meter readings, and coordinating service when needed. • Maintain and restock Freestyle machines, including daily cleaning and ordering necessary supplies. • Maintain refreshments and supplies in the fourth-floor Board Room and replenish following meetings as needed. • Maintain clean, organized, and properly stocked kitchen and conference room areas. • Serve as a liaison with USPS and assist with resolving mail and delivery issues. • Stay informed of changes to postal rates, services, and mail-related requirements. • Perform basic facilities support, including replacing light bulbs, moving boxes or furniture, and completing minor facility repairs. • Serve as the primary backup to the receptionist and provide front desk coverage as needed. • Assist with additional facilities, office, and administrative projects as assigned. • Provide administrative and hands-on support for in-office luncheons, employee engagement programs, and company events, including Big Brothers Big Sisters, Kids Day, Spirit Days, holiday parties, and other employee activities. Assist with event preparation, setup, coordination of supplies, and general event support. Qualifications To perform this position successfully, an individual must be able to perform the essential duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience • High school diploma or GED required. Communication Skills • Strong communication and interpersonal skills. • Ability to communicate effectively with employees, visitors, vendors, and delivery providers. • Ability to read and understand instructions, correspondence, and general business communications. Math Skills • Basic business math skills, including the ability to add, subtract, multiply, and divide using whole numbers. Reasoning and Organizational Skills • Ability to solve practical problems and respond appropriately to day-to-day operational needs. • Ability to organize priorities, manage multiple responsibilities, and work effectively in a fast-paced office environment. • Strong attention to detail and follow-through. Computer Skills • Basic computer proficiency, including Microsoft Word, Excel, PowerPoint, Outlook, internet applications, and other job-related software. Supervisory Responsibilities • None. Physical Requirements • Ability to work in a mailroom and professional office environment. • Regularly required to sit, stand, walk, bend, kneel, reach, and perform repetitive tasks. • Ability to stand and walk for extended periods throughout the workday. • Ability to lift, move, and handle boxes, packages, supplies, and other items weighing up to 50 pounds. • Ability to use a stepladder or ladder, approximately 6–9 feet, when required for facilities-related tasks. • Manual dexterity required to operate mailroom equipment, postage equipment, office equipment, and perform cleaning and stocking responsibilities. • Requires close, distance, peripheral, and depth vision, as well as the ability to adjust focus. Special Requirements/Certifications None required. Additional Responsibilities This job description is not intended to contain a comprehensive list of all duties and responsibilities required of the position. The employee may be asked to perform additional related duties and responsibilities as assigned by their supervisor or company management