About Digs Dog Care Digs is a premium dog care company offering DayPlay, Overnight Stays, Grooming, and Training across multiple locations nationwide. We're built on a simple belief: every pup deserves to feel safe, loved, and at home — and every team member plays a real role in making that happen. Our shared ownership program means employees don't just work here, they have a stake in it. About the role The Groomer role is part of a dedicated grooming team focused on delivering high-quality care and styling services for dogs and cats of all breeds and sizes. The position involves hands-on grooming work including bathing, trimming, styling, and general wellness checks, carried out in a professional salon environment where animal comfort and safety are the top priority. Day-to-day work includes direct interaction with pet owners, coordination with teammates, and upkeep of a clean and organized grooming space. This is a role for someone who takes pride in their craft and is committed to providing a consistent, stress-free experience for every pet that comes through the door. Must have experience grooming professionally to be considered for this role. Responsibilities • Grooming Services • • Grooms a minimum of 4 dogs per day (not including baths) • Perform breed-appropriate bathing, brushing, drying, trimming, and styling for dogs and cats • Execute cuts based on client specifications, breed standards, or owner preferences • Provide nail trimming, ear cleaning, teeth brushing, and anal gland expression as requested • Identify and communicate any skin conditions, parasites, lumps, or health concerns observed during grooming to owners • Client & Pet Interaction • • Greet clients professionally and gather detailed grooming instructions prior to each appointment • Handle pets of varying temperaments, sizes, and needs with patience and care • Communicate updates to pet owners during and after appointments, including any behavioral or health observations • Build and maintain positive relationships with returning clients and their pets • Facility & Safety Standards • • Maintain a clean, organized, and sanitary grooming station between each appointment • Follow proper sanitation protocols for tools, equipment, and grooming surfaces • Adhere to safe animal handling procedures to minimize stress, prevent injury, and keep all teammates safe • Ensure all equipment (dryers, clippers, scissors) is properly maintained and in safe working condition • Operations & Administration • • Manage appointment scheduling and maintain accurate client records and grooming histories • Communicate supply needs and assist with inventory management • Collaborate with team members to ensure efficient workflow and a positive salon environment Qualifications Required • 1–3 years of professional pet grooming experience in a salon, veterinary, or mobile grooming environment • Demonstrated proficiency in grooming a variety of breeds and coat types • Strong knowledge of safe animal handling practices • Ability to stand for extended periods and safely lift pets up to 50 lbs if needed • Reliable, punctual, and professional demeanor Preferred • Certification from a recognized grooming program (e.g., National Dog Groomers Association of America, International Professional Groomers) • Experience with cats or exotic small animals • First aid and CPR certification for animals • Familiarity with grooming salon management software Growth Path: Lead Groomer Lead Groomers have ~5+ years of experience and are responsible for training new Groomers and assisting with scheduling. Readiness for advancement includes: • Consistent record of strong attendance and team engagement. • Proven leadership and conflict-resolution skills. • Deep understanding of Grooming operations at Digs as well as front-of-house operations • Demonstrated ability to train and mentor others effectively. • Strong alignment with Digs’ values and commitment to continuous improvement. What We Offer • Commission: 50% • Flexible hours and schedule • PTO & medical benefits available after 6 months to full time teammates • 401k company match up to 4% starting at 90 days • Equity package after 1 year of service