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Assistant Manager

Narayanahealth · narayanahealth.org
HowrahOn-siteLead / Manager
Apply on Narayanahealth’s site
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The job in short

Hospital marketing and referral relations assistant manager.

Marketing

Details

Found
15 d ago · posted 2026-10-22
Location
Howrah, WB, IN

Full description

About NH: Narayana Health, one of India's largest and World's most economical healthcare service providers is set to emerge as a global industry model for its ability to reconcile quality, affordability, scale, transparency, credibility and sustainable profitability. From 300 beds hospital in 2001, Narayana Health has grown to a 6900 beds healthcare conglomerate in 2014 with 26 hospitals present in 16 Cities within the country and also has International Presence in Cayman. NH has been known for its cost- cutting approach and ranked 36th among World's 50 Most Innovative Companies by Fast Companies in 2012. NH has also been a proud recipient of Frost & Sullivan India Healthcare Excellence Awards 2012 in the category Healthcare Service Provider Company of the Year and FICCI Health Care Excellence Award 2012 for Addressing Industry Issues. Job Purpose: Market analysis, New Tie Ups - Programmes and activities, Marketing activities at OOPD, Service line executive for Orthopedic Branch , OOPD Programme, Managing outreach activities. Job Responsibilities: • Support Marketing with all back end work in facilitating front end sales like dispatch of collaterals, documentation, internal approvals. • Maintain MIS for marketing department to understand contribution from segments on an ongoing basis through a daily tracking mechanism. We also need to get to measuring productivity of our resources which can be done through periodic sales reports. • Daily collation of OP and IP feedback, sharing in evening meetings and follow up with patients on negative feedback. • Continuous connect with referring physicians by emailing/couriering letters of appreciation for referring along with discharge summary. Keeping a complete database of top 100 referring physicians, their DOB etc and connecting with them through direct mailers. Also needs to monitor referrals by A, B, C class of referring physicians, corporate and support in analysis of marketing and sales effectiveness. • In house follow up/support of corporate/TPA/VIP patients to ensure they have no inconvenience and escalate issues for immediate executive response • Support leadership in preparing weekly, monthly reports and presentations Candidate Requirements: • Verbal Ability/Communication Skill • Problem Solving/Decision Making • Interpersonal Skill • Emotional Maturity • Presence of mind • Alert/Promptness • Affinity for teamwork

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