PRIMARY JOB FUNCTIONS: • Supervises and monitors access system, intrusion/fire alarms, emergency phones and CCTV system • Manages all incoming telephone communications from complex • Responsible for communicating emergency information to DC Security Operations • Maintains an activity log documenting all information relevant to tasks performed • Reviews all shift paperwork for completeness and accuracy, also responsible for the proper filing of all shift paperwork • Maintains records, and creates access related to the complex card access system • Conducts maintenance audits of security equipment i.e., CCTV, alarm systems etc • Assist with Security Investigations and provide detailed information to DC Management regarding card access and CCTV video. • Documents all Loss Prevention activities at the gates/lobbies as required by established Loss Prevention procedures • Completes incident reports to document Security Loss Prevention related issues. Forwards reports to Security management/Supervision for follow up. • Responsible for emergency notification to Police and Fire departments, and dispatching security personnel for emergency response. • Monitors Yard Management System (PINC) making needed adjustments • Monitors and adjusts all inbound and outbound complex traffic, using Google Documents • Performs other related duties as assigned • Answer telephone calls, tactfully handle inquiries and transfer to appropriate party Technical Knowledge and Organizational Skills • Customer Service experience required • Proficient computer skills including Microsoft Office and Security CCTV System Knowledge required • Ability to work independently/ability to work through a situation in the absence of the Loss Prevention Supervisor • Sound judgment in decision making and problem solving. • Strong conflict resolution skills • Ability to work effectively with all levels of associates and management • Strong interpersonal skills • Ability to lead and influence others • High degree of initiative; proven team player, excellent customer service skills • Excellent written and verbal communication skills • Must be able to manage confidential information • Must be able to multitask Operational Awareness • Sits for extended periods of time • Most work is performed under general office conditions in a temperature-controlled environment • ⁠ Workday is fast paced; • ⁠ Weekend/nights as business dictates Why you will choose us: Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better! We also provide a variety of benefits including: • Inclusive work culture built on belonging • Competitive Wages paid weekly • Access to up to 50% of your earned wages before payday, via our partnership with Stream • Flexible work schedules • Associate discounts • Leaders invested in your training, career growth & development. • Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!) • Vacation / Paid Time Off Our Values • We put people first. • We are customer driven. • We value different perspectives. • We raise the bar. • We act as owners. • We are one team. • We build belonging. • We are committed to a healthy future.