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Account Manager II - Austin, TX

FedEx · fedex.com
AustinOn-siteMid level2–4 yrs
Apply on FedEx’s site

Straight from the company’s own careers site.

The job in short

Business-to-business account management for small and mid-sized customers.

Supply chainB2B

Details

Found
12 d ago · posted 2026-10-22
Location
Austin, TX, US

Full description

As a member of a sales team, the sales professional is responsible for maintaining and deepening customer relationships. Provides face-to-face customer contact in an assigned market-based geographic territory (major and metro markets) to achieve personal and company sales goals for small to mid-sized customers. Essential Functions • Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions. • Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners to provide a seamless and outstanding customer experience • Mid-level negotiation skills needed to offer fair, competitive market-based pricing within parameters set by FedEx. Will occasionally need to negotiate strategic pricing for select customers. • Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint. • Performs other duties as assigned Minimum Education Bachelor's degree/equivalent (Equivalency reflected under minimum experience) Minimum Experience (in lieu of bachelor’s degree) Four (4) years of business-to-business sales experience OR two (2) years of the Company's business-to-business sales experience required. Knowledge, Skills and Abilities Excellent Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, History of Relationship Building & Maintaining Strong Client Relationships, Data Analysis & Predictive Analytics for Retention, Experience Leveraging Technology, Drive to Monitor Account Health & Mitigate Risks, & Ensuring Customer Satisfaction and Data Visualization for Success Metrics Job Conditions Moderate overnight travel required. Preferred Qualifications: Customer account management or relationship management experience​. Experience onboarding new customers, clients, or accounts​. Success growing existing customer relationships or revenue​. CRM and account planning experience​. Cross-functional collaboration to support customer success​. Pay Transparency: Pay: Additional Details: This is a customer-facing role that requires regular in‑person meetings. Candidates must live within a 50‑mile radius of Austin, TX or surrounding cities within the territory. For details on our comprehensive benefits, click here. Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected]. Applicants have rights under Federal Employment Laws: • Know Your Rights • Pay Transparency • Family and Medical Leave Act (FMLA) • Employee Polygraph Protection Act E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: • E-Verify Notice (bilingual) • Right to Work Notice (English) / (Spanish)

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