Lead and inspire a team of senior Cloud Solution Architects (CSAs) focused on Data, AI, Agents, App Modernization, and Infrastructure, fostering a culture of inclusion, growth mindset, and technical excellence. Coach your team to deliver secure, scalable, and AI-ready solutions that drive measurable business value across customer engagements. Oversee end-to-end technical delivery, ensuring delivery excellence, resolving blockers, and enabling production-scale readiness for mission-critical workloads. Guide your team's development and reuse of repeatable intellectual property (IP) to accelerate solution deployment and scale impact across engagements. Champion customer success by building trusted relationships, representing the voice of the customer, and influencing product improvements through strategic feedback to engineering. Promote your personal growth and team's continuous learning and technical depth through certifications, skilling plans, and active participation in technical communities. Drive innovation and operational excellence by enabling next best actions, generating incremental pipeline, and aligning with Customer Success priorities. You will focus on the Cloud & AI Customer Success Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 10+ years experience with Cloud and AI technologies, including Azure, data platforms, application modernization, AI, agentic solutions, security, resiliency, and/or cloud architecture, information technology (IT) consulting/support, systems administration, GitHub, Agentic DevOps, AI Agent development, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting 5+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers Prior experience working with Global customers and/or managing Global teams is highly desired. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 10+ years experience in Cloud and AI technologies, including Azure, data platforms, application modernization, AI, agentic solutions, security, resiliency, and/or cloud architecture, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in Cloud and AI technologies, including Azure, data platforms, application modernization, AI, agentic solutions, security, resiliency, and/or cloud architecture, technology solutions, practice development, architecture, and/or consulting OR equivalent experience 6+ years experience working in a customer-facing role (e.g., internal and/or external)