The best thing about this role Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible. What you'll do The Patient Care Technician II (PCT) is a vital member of the healthcare team, responsible for delivering compassionate, hands-on patient care while also supporting essential administrative and communication functions of the unit. This hybrid role ensures smooth unit operations and promotes a safe, organized, and patient-centered care environment. Essential Job Functions • Provide direct care under the supervision of the RN/LPN, including hygiene, mobility, nutrition, and comfort. • Monitor and report changes in patient condition to nursing staff. • Answer unit phones and serve as a liaison between patients, families, medical staff, and ancillary departments. • Manage admissions, discharges, and transfers within the EMR system. • Maintain accurate and organized patient records, charts, and logs. • Order and restock supplies; maintain cleanliness and readiness of unit. • Support coordination of tests, procedures, and patient transport. • Safety Attendant (SA) at bedside for prevention of unintentional or intentional (suicide precautions) self-harm. • Uphold confidentiality, professionalism, and exceptional customer service. • Other duties as assigned What we need from you Education: • High School or GED, preferred Experience: • 1 year of the following experience is required: • Direct patient care at an acute care hospital, long term care facility, rehabilitation facility, or licensed home care facility/agency, (OR) • Completion of one year of RN school from an approved AND or BSN program where a minimum of 30 hours of clinical patient care was performed, (OR) • Current Certified Nursing Assistant (CNA), (OR) • Current EMT Certification with less than 1 year volunteer or work experience (ED positions only), (OR) • One year as a Nursing Unit Clerk or related healthcare clerical experience Licensure/Certifications: • BLS Certification within 6 months of hire, required Skills: • Accountability • Clinical Skills • Interacting with People • Multi-Tasking • Reliability • Computer Skills • Time Management • Organizing/Categorizing Records • Reading/Writing/Comprehension Physical Requirements: • Light Work - Exerting up to 20 lbs of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work Travel: • No travel required Total Rewards Bassett Healthcare Network’s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include: • Paid time off, including company holidays, vacation, and sick time • Medical, dental and vision insurance • Life insurance and disability protection • Retirement benefits including an employer match • And more! Specific benefit offerings may vary by location and/or position. Pay Range Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement. Pay Range Minimum: USD $18.38/Hr. Pay Range Maximum: USD $27.57/Hr. We love the difference people bring We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.