Position: Sr. ServiceNow Developer (3 Roles) Location: Bengaluru / Pune, India (Hybrid: 2 days onsite / 3 days remote) Duration: 6–12 Months Contract / Full-time with K2 Shift Timings: UK Shift (9:00 AM – 6:00 PM or 11:00 AM – 8:00 PM IST) Role Overview: As a Senior ServiceNow Developer, you will be a key contributor to a high-impact, cross-functional team responsible for the end-to-end delivery of complex ServiceNow solutions who understands the strategic intersection of HRSD, CSM, Risk (IRM/BCM), and IT Operations. Core Responsibilities: • Minimum 5+ years of dedicated ServiceNow development experience. • Cross-Module Development: Design and configure advanced solutions across HRSD (Employee Center, Lifecycle Events), CSM (Playbooks, Workspace), and IRM/BCM (Risk assessments, BIA, and Compliance). • Asset & Ops Integration: Mature the ITAM and ITOM (Discovery, Service Mapping) footprints to ensure a healthy, automated CMDB. • Advanced Integrations: Build and manage complex, bi-directional integrations using IntegrationHub, Spoke development, and REST/SOAP APIs to connect ServiceNow with external ERPs and Identity providers. • Technical Leadership: Act as a subject matter expert for the platform, ensuring all developments follow the Common Service Data Model (CSDM) and prioritize Out-of-the-Box (OOTB) functionality. • Shift Collaboration: Provide high-quality technical support and development during UK business hours, ensuring seamless communication with global stakeholders. Required Skills: • Full Suite Proficiency: Proven experience implementing and customizing HRSD, CSM, BCM, IRM, ITAM, and ITOM. • Scripting: Advanced proficiency in JavaScript, Glide API, Script Includes, Business Rules, and UI Pages/Macros. • Automation: Expert-level knowledge of Flow Designer and Workflow Engine. • Platform Governance: Experience with Update Set management, Instance Clones, and Patch/Upgrade testing. • Certifications (Mandatory) • ServiceNow Certified System Administrator (CSA). • ServiceNow Certified Application Developer (CAD). • At least one Mainline Certified Implementation Specialist (CIS) (e.g., CIS-HR, CIS-CSM, CIS-Discovery, or CIS-Risk & Compliance).