Position: Oracle Field Service Cloud Consultant Location: India remote Duration: 3-6 months Work timings: 2 pm to 10 pm IST ( 4 hours overlap with NORAM team) Responsibilities: • Key personnel to design and implement end to end solutions that are scalable and robust by leveraging Oracle Field Service Cloud • Present technical and functional capabilities of Oracle Field Service Cloud platform to clients • Collaborate with customers on Business Requirements Specifications, Design & Architecture path and also perform configuration of modules & customizations independently • Design and implement dynamic scheduling algorithms to enhance resource allocation and routing efficiency • Stay updated with periodic Oracle releases and use the latest standard best practice • Serve as a liaison between sales, technical and functional teams • Provide direction to internal cross-functional teams including business analysts and developers, to ensure successful project delivery Must Have: • Experience in implementing Oracle Field Service modules including Forecasting, Scheduling and Routing etc • Analyse and optimize field service workflows, ensuring seamless integration with Oracle Field Service applications • Familiarity to build Oracle Field Service forms, workflows, triggers, and Field updates • Experience in working with REST APIs and Integrations with other CX products • Understanding CRM principles as well as managing customer expectations, handling feedback, and ensuring a positive customer experience • Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization / integrations on Oracle Field Service Cloud projects Desired skills: • Working knowledge on products related Inventory management, Order management, Depot repair, Maintenance management • Knowledge of integration with other CX products like Engagement cloud would be an added advantage • Strong Programming skills, as well as the ability to review complex code bases written by others. • Understanding of Cloud Architecture & knowledge on Data Migration. • Extension to other platforms on Workflow, Reports, APIs, and Error Handling