Customer Success Specialist
DemandNXT · demandnxt.com
BengaluruEntry level1–5 yrs
The job in short
Customer success.
Details
- Found
- 5 d ago · posted 2023-01-16
- Location as listed
- Bangalore
- Role
- Customer Success
- Source
- The company’s own careers site
Full description
DemandNXT prides itself on its employees, state-of-the-art infrastructure and matured processes. There is emphasis on the highest level of integrity and honesty. That’s why our employees stick with us and partners trust us.
Department: Sales
Experience: 1-5 years
Work Timing: 7.00 PM-4.00 AM (Mon-Fri)/USA Time Zone
Duties and Responsibilities:
•
• Maintaining good relationship between existing and new clients.
• Handling delivery of new sales projects (after sales).
• Responsible for the delivery the project on real time basis.
• Handling and addressing all the queries and grievances of the clients
• Co-ordinating and updating the project status to clients and management on real time basis.
Work experience/Skill Sets/Competencies
•
• Bachelor’s/Master’s Degree in Business, Communications or related field
• Experience in Key accounts management is preferred
• Experience in telemarketing and/or inside sales/or post sales/ or customer success
• Excellent written and verbal communication skills
• Interest in sales field
• Excellent written and verbal communication skills
• US Market experience
• Prepare and analyse sales pipeline reports and dashboards
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