The Superintendent directs and manages the day-to-day administrative activities of the Power Desk within the Metro Integrated Command Center (MICC), including labor relations, overtime budgeting, departmental correspondence, administrative procedures, and management reporting. The role plans, schedules, and coordinates third-rail power for the Metrorail System and oversees repair, maintenance, and support for electrical power equipment during malfunctions. The Superintendent advises Power Maintenance, MICC leadership, and other operations stakeholders on equipment and system issues, directs power-related corrective actions, and assists in developing and modifying rail maintenance procedures to ensure safe, efficient power management in line with transit and facility maintenance standards. Principal Job Duties • Directs and manages day-to-day administrative/management activities of the Power Desk Control Office, including activities pertaining to management of third rail power, associated personnel, labor/union relations, overtime budget, departmental correspondence, administrative procedures, and management reporting to ensure the power desk controllers are safely and consistently following all relevant policies and procedures. • Manages the Authority’s track access for right-of-way maintenance and construction, including planning, scheduling, coordinating, administrative procedures, right-of way approval, and required switch orders for all affected Authority departments, to ensure track access requests meet current policies and procedures. • Manages, plans, schedules, and coordinates, through subordinate staff, the repair, maintenance and related support activities for equipment and system malfunctions in the Authority’s electrical power systems. Ensures day-to-day operations are properly scheduled and all policies are being followed. • Works closely with the Superintendents of the Rail Operations Control Center, the Maintenance Operations Center and other offices within the Authority concerning equipment and system malfunctions, ensuring information and concerns are communicated across all disciplines. • Directs the completion of and follows up on corrective actions. Assists in developing, implementing and modifying rail maintenance procedures and techniques to ensure that maintenance functions are conducted efficiently, safely, and in conformance with generally accepted transit and facility maintenance practices. • Conducts employee evaluations and assists with professional development. Takes steps to improve staff performance, including coaching and training. • Serves as liaison for the Authority with a variety of other City/County staff, policy-making officials, and officials of outside agencies; explains and justifies administrative procedures, policies, or programs; negotiates and resolves difficult and complex issues and problems. • Identifies and recommends alternative approaches or improvements to the traction power system; implements revisions, adjustments and changes. Other Duties • Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles. The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision. Knowledge • Knowledge of WMATA technology in electrical and electronic systems operations and their relationship with rapid power distribution • Knowledge of WMATA’s rules and regulations and maintenance procedures • Knowledge of the principles and practices of safety in transit vehicle operations and the movement of transit vehicles. • Knowledge of basic electrical and electronic terminology and concepts • Knowledge of communications techniques for using two-way radio systems Skills • Skilled at communicating effectively, concisely, maintaining liaison with individual(s) and organization(s) with whom interface is required. • Skilled at interfacing with all levels of personnel to obtain pertinent data • Skilled in effectively utilizing computerized asset maintenance software (i.e. Maximo) • Skilled at reviewing fault conditions and interpreting schematics, wiring diagrams, and related technical documentation Abilities • Ability to give direction and provide work guidance to field crews • Ability to exercise timely judgment in normal and emergency situations Machine, Tools, Equipment, Software, Hardware Required • Office 365 • AIMS • Maximo • GOTRS - General Orders Track Right System Supervisory Responsibility Supervises work of others, including planning, assigning, scheduling and reviewing work, ensuring quality standards. Is responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff. Plans organizational structure and job content. Minimum Education • High school diploma or GED Minimum Experience • Seven (7) years of Traction Power , Electronic Maintenance, Substation and/or Electrical Power Plant Maintenance experience, three (3) years of which must have been in a management and/or supervisory capacity. Minimum Certification/Licensure • Valid Driver’s License • Roadway Worker Protection Certification Level 4 Preferred Qualifications • Associate’s Degree in Electrical/Electronic Technologies or Similar • Certified Electrician • Vocational or Technical Electrical Training