Job Summary The Unit Secretary contributes to high quality, patient-centered care by performing a variety of clerical tasks. The Unit Secretary functions as receptionist for the unit and assists the patient care team while maintaining a clean, organized, and safe environment. Essential Functions • Accurately enters orders into the computer system, ensuring minimal shortages. • Answers phones, manages patient records, schedules appointments, and ensures accurate documentation in the electronic medical records (EMR) system. • Maintains patient charts and ensure labs, consults, and reports are retrieved and distributed promptly. • Follows consult procedures accurately, ensuring physicians are notified and patient names are listed correctly. Assists physicians with labs and patient lists. • Prioritizes tasks effectively, handling STAT orders and urgent needs immediately (e.g., STAT x-rays, repairs). • Greets and assists patients, coordinates admissions, discharges, and transfers, and facilitates patient requests. • Performs other duties as assigned. • Maintains regular and reliable attendance. • Complies with all policies and standards. Qualifications • Completion of a Unit Secretary course or Medical Terminology course preferred • 0-2 years of receptionist or secretarial training required Knowledge, Skills and Abilities • Basic knowledge of medical terminology. • Adept at learning new technologies to perform data entry, manage calendars, and create reports. • Proficiency in Microsoft Office Suite and other office-related software. • Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations. • Strong attention to detail and accuracy. • Excellent communication skills both written and verbal • Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership Licenses and Certifications • BCLS - Basic Life Support obtained within 30 days of hire required