Job Title: Workers’ Compensation Authorization Coordinator Reports to: Workers’ Compensation Manager GENERAL SUMMARY OF DUTIES: The Workers’ Compensation Authorization Coordinator is responsible for obtaining pre-authorization for all diagnostics testing and surgical requests. Essential Job Functions: • Develop and maintain positive working relationships with case managers, adjusters, employers, vendors. • Obtain pre-authorization for all diagnostics, and surgical requests. • Understanding the process and working with Utilization Review. • Phone triage per scenario, document patient questions, consult with medical providers for appropriate and thorough documentation, and return patient phone calls in a timely manner along with verifying patient demographics and insurance information. • Understand & apply workers’ compensation jurisdiction laws and regulations for Mass & RI. • Additional duties as assigned by the Manager to meet department needs. . Requirements: • High School education or equivalent required. • 2-3 years relevant work experience in a medical office setting or related workers' compensation experience required. • 1+ year obtaining prior authorizations required, experience supporting an orthopedic office preferred. • Must be self-directed and able to work with minimal supervision and direction. • Skills in oral and written communication. • Knowledge of computer applications for Excel spreadsheets, and word processing. • Must be able to travel to all sites if/when necessary.