The Director of Practice Operations II supports day-to-day operations for the Centra Medical Group (CMG) clinic practices located throughout Central and South Virginia. This position partners with physician dyads, service line executives, practice administrators/managers, nursing leadership, internal and external stakeholders, and community members, as well as leverages councils as a forum to make collaborative decisions. This position is responsible for creating, implementing, evaluating and improving consistent quality practices. This role, in conjunction with a Medical Directors, is responsible for setting objectives planning staffing and directing activities of the Centra Medical Group/Centra in assigned practices. #LI-DNP • Direct operational responsibility for practices/clinics within all regions • Provides operational guidance for CMG clinics. • Be a trusted leader for CMG by building the necessary relationships to prepare and influence operational excellence, education, experiences, and exposures available for our team. • Consults routinely with the leadership team to understand their needs to help them to manage their areas effectively while demonstrating best operational practices. • Consistently identifies opportunities to improve operations and talent performance. • Delivers results in a complex, matrix management environment • Works with the provider recruitment team to recruit and retain high quality physicians; onboards and ensures continuing engagement of providers in the practice • Promotes a capable staff that provides effective patient and physician services to maintain and continuously improve the practice productivity and profitability • Works closely with physicians to facilitate planning that complements existing policies and practices • Possess the ability to work with multiple teams concurrently. • Works effectively with operational leaders to translate process improvement findings into standard work. • Facilitates programs and conducts individual coaching sessions. • Champions the development of high potentials and high performers identified to ensure creation and follow through on developmental action plans agreed to with their managers. • Oversees and has direct responsibility for service line budget development. • Forge strong relations with the local community, to include leaders and physicians. Working with Centra Marketing acts as the "Face of Centra" to the community, representing Centra at regular events • Guides staff to promote high quality, patient-focused, cost-effective medical services Other Functions: • Partners with internal and external vendors where appropriate. • Represents Centra's interests in significant projects • Maintains an attitude for continuous improvement. • Performs other duties as assigned. Supervisory Responsibilities: This role supervises a team of 22 direct reports and 40 indirect reports. Required Education: Bachelor's Degree. Required Experience/ Skills: 5 years’ experience in health care delivery/managed care/group practice/healthcare administration in a management role. Required Certifications and Licensures: Valid Virginia driver's license. Salary Range: $111,860 - $178,975