Job Summary: The Child Life Specialist (CLS) collaborates with the healthcare team to facilitate activities consistent with patients' age-specific (neonate, infant, toddler, preschooler, school age, adolescent, young adult) developmental needs. Works with pediatric patients and families to help them cope with hospitalization, procedures, surgeries, and grief through therapeutic play, education, and other interventions. Utilizes interpersonal skills to maximize excellence in customer service, safe patient care, and professionalism. Contributes to a work environment of caring and cooperation among a culturally diverse internal and external workforce and patient population. Performs other duties as needed. Education and Experience: Bachelor of Science or Bachelor of Arts degree in Child Life/Child Development or related field with an emphasis in Child Life required. Minimum 500 hours of Child Life internship and one year experience in child development/education center required. Minimum one year of experience in hospital-based Child Life program preferred. Knowledge and Skills: Able to use a computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to work calmly and respond courteously when under pressure; collaborate and accept direction. Able to think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position. Licensures and Certifications: Basic life Support (BLS) certification issued by the American Heart Association required. Child Life Certification exam within one year of hire.