Responsibilities: • Job responsibilities include those listed in competency document. • Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians and co-workers in accordance with our Service Excellence Standards and Core Values. • Exhibits and conveys the message of the Service Excellence Standards, Value of Caring, Value of the Person, Value of Quality, and Value of Integrity in every interaction. • Understands the components of the Patient Medication Profile and uses this information for problem resolution. • Understands and utilizes pharmacy software to participate in workflow and assist in resolving medication-related issues • Uses computer system to maintain accuracy of medication documentation or charges, charging for dispensed medications and crediting medications that are returned to the pharmacy. • Assists the Pharmacists in the Operation of the Drug Distribution System and participates in staff huddles. • Perform state certified technician tasks as outlined by South Carolina Board of Pharmacy under direct supervision of a pharmacist • Works well with others and as a part of a team. • Maintains Organization and Cleanliness of Work Environment. • Perform other duties and responsibilities as assigned. Additional Responsibilities in the ACUTE CARE/INFUSION AREAS: • Knows medications on audit high risk medication list and always refers these meds to a pharmacist for checking per pharmacy protocol. • Utilizes pharmacy technology to compound, prepack and barcode medications for dispensing to patients. • Accurately and securely pulls and refills controlled substances. • Delivery/Security of Medications including refilling ADCs and entering correct expiration date. • Uses sterile technique and follows current USP guidelines and procedures for preparing IV admixtures, including hazardous drugs upon proper training. • Able to maintain and troubleshoot pharmacy printers, copier, and fax machine (change paper and ink/ribbon, reset printers, etc.) Additional Responsibilities in the RETAIL/OUTPATIENT AREAS: • Serves patients with a professional, caring demeanor for quality patient experience. • Gather patient information and process prescriptions requested by the patient. • Prioritizes and fills prescriptions based on specific situations and exhausts all efforts to communicate with the patient regarding any issue or delay in filling their prescriptions. • Responsible for investigating and resolving third-party payment issues. • Accurately count and close each register nightly, create daily deposit form, make change for bank each morning, maintain accuracy when counting money at each transaction. • Works together to ensure all supplies are adequately stocked each day and inventory is maintained for use. Additional Responsibilities for MEDICATION HISTORY TECHS: • Understands the components of patient medication profiles. Obtains/documents patient home medication lists, allergy information, and preferred pharmacy in the electronic medical record from relevant sources. • Communicates information to a pharmacist and/or other members of the healthcare team and directs medication-related questions to a pharmacist. • Assists in ensuring the continuing operation and performance of the Medication History Technician program (i.e. participation in ongoing education, training new hires, etc), as assigned. • Maintains logs and any other monitoring forms/documentation required as assigned. • Works assigned schedule in the ED, surgical home, or assigned floor follow up and focuses on assigned patients. • Communicates follow-up tasks if unable to fully complete the medication history. Completes any and all follow-up tasks from the day before if/when there is no other medication history technician assigned to floor patients. Qualifications: • South Carolina Pharmacy Technician Registration • State of South Carolina & National Certifications Requirements: Licenses and Certifications: Pharmacy Technician Certified