Position: MH1823911061 Job: 60311061 - IT Ambulatory Desktop Analyst Description: Responsibilities: • Install and provide support for all network connected hardware. • Serves as project leader in a coordinating role between clients and IT personnel for problem resolution, project evaluation and personal systems implementation. • Coordinates personal systems support which includes new pc installs, department relocations and help desk support. • Provides technical assistance to clients and IT staff. • Required to track equipment and software in inventory and repair logs. Reports To? Manager of IT Supervises Others? No Qualifications: • Five years of supporting computer systems support and related work experience in information systems required. • Experience in desktop technologies is required. • Three years of PC-oriented experience including basic word processing, spreadsheets. • Reliable Transportation (This position requires traveling between sites) Coverage Area: This position provides IT support across the McLeod Health Carolina Forest, Loris, and Seacoast campuses. • Install and support all network‑connected hardware. • Lead project coordination between clients and IT staff for problem resolution and system implementation. • Manage personal systems support, including new PC installations and department relocations. • Provide help‑desk assistance and technical support to end users and IT personnel. • Track and maintain equipment, software inventory, and repair logs. • Evaluate project requirements and recommend solutions. • Ensure compliance with IT policies and security standards. • Assist with troubleshooting of desktop technologies and applications. • Participate in cross‑campus IT initiatives for Carolina Forest, Loris, and Seacoast locations. • Document procedures and create user guides as needed. • Minimum five (5) years of experience supporting computer systems in an information systems environment. • Proven experience with desktop technologies and Windows operating systems. • At least three (3) years of PC‑oriented experience, including word processing and spreadsheet applications. • Strong knowledge of network‑connected hardware installation and configuration. • Ability to lead projects and coordinate between clients and technical teams. • Excellent troubleshooting and problem‑resolution skills. • Experience maintaining hardware/software inventory and repair logs. • Familiarity with IT policies, security standards, and compliance. • Effective communication and customer‑service skills. • Ability to work across multiple McLeod Health campuses in Horry County.