Overview Full-time position (37.5 hours per week) Pay starting at $30.83 - $32.37 / hour DOE With COMPETITIVE BENEFITS INCLUDING: Generous PTO: Paid Sick Time, Paid Vacation (15 days for F/T Employees), 11.5 Agency Paid Holidays, plus 2 Personal Holidays Medical, Dental, Vision, Basic Life/AD&D and Long-Term Disability Health Savings Account and Flexible Spending Account 403(b) Retirement Plan and Employer Contribution Pension Plan 2% Annual Longevity Increase Employee Assistance Program Compensation is set by agreed to language in the Collective Bargaining Agreement between CCSNW & SEIU 1199NW and determined based on experience. The Care Coordinator is in a professional position providing intensive, community-based therapeutic services to children, youth and families with serious mental health needs. The Care Coordinator will utilize the Wraparound process to increase safety, stabilize placement and support individuals/families in meeting their identified needs by building a team of natural and formal supports. The Care Coordinator will participate as a clinical team member, learning and practicing Wraparound principles and processes. The Care Coordinator will participate in crisis management and the on-call rotation. Responsibilities MAJOR DUTIES AND RESPONSIBILITIES: Universal Job Skills: • Communicate role, responsibility and agency philosophy in order to assure mutual respect, confidence and trust with the child and family and other stakeholders. • Provide non-judgmental, unconditional support to the child and family. • Assess for immediate safety and stabilization needs. • Customize helping approaches to fit the family’s uniqueness, personality, culture and interest. • Report relevant information to the right people at the right time. • Maintain a focus on strengths, needs and creative solutions. • Utilize the family’s expertise in problem solving and solution seeking. • Work interdependently with others toward common goals. • Respond to family’s and children’s needs in a timely fashion. • Provide and/or coordinate client transportation as needed. • Complete required documentation within established time-frames. • Instill hope for the future by communicating and behaving with confidence and reassurance. Welcome, Engagement and Assessment: • Meet and engage the family communicating compassion, support, respect and enthusiasm for them and your role as a helper. • Listen actively to the family and, with them: identify strengths, needs, preferences and goals. • Provide and/or arrange necessary crisis response and stabilization services, completing and communicating the safety/crisis plan with family and others. • Contact potential team members, including other system partners, to gather their perspective on the family’s strengths and needs and solicit participation and commitment to a team process. • Prepare the family for next steps in the intervention (e.g., team development, planning process, natural supports, etc.). • Introduce and complete paperwork appropriate to the situation (including assessment instruments, etc.). • Analyze and align the family’s position and agency mission using methods of respect, communication and conflict resolution. Individualized Service Planning: • Facilitate the child and family team to: • • Identify and prioritize goals and needs. • Communicate and translate information in a way that everyone can hear especially the family’s position. • Brainstorm and negotiate strategies that build on child and family strengths. • Summarize and write up the care plan. • Consult with clinical supervisor, mental health specialists and others as needed and incorporate recommendations. Implementing Services: • Provide direct helping interventions that: • Respond to crises in a prompt, effective and collaborative manner. • Provide and/or facilitate the provision of a range of therapeutic responses that support the overall care plan. • Utilize parent/family expertise in problem solving around specific needs. • Modify and adjust individual intervention techniques for each situation without changing the direction of the plan. • Partner with the family in order to assist them in utilizing the resources offered by formal and informal sources within their community. • Seek assistance and report incidents to the right people at the right time. • Facilitate others, including a team, to implement the care plan from beginning to successful outcome: • Communicate plan, strategies and role to team members, including involved CCS staff. • Consult with, recommend and provide training to team members around specific interventions. • Maintain a focus on strengths, needs and creative solutions and inspire others to follow this format in problem solving. • Reevaluate, modify, and redesign care plan based on new information. Transitioning Services to Natural and Other Community Supports: • Inspire confidence in the child, family and other team members about their strengths and ability to transition successfully. • Arrange and negotiate a process for ongoing formal and informal services and supports. • Create and practice a plan for transition and/or aftercare supports and response and post- Wraparound involvement. Access to and protection of PHI: • Responsible for upholding a culture of privacy and security in highly confidential work environment (HIPAA covered entity service area). • Complies with all CCSWW policies and procedures that involve access to and safeguarding of client Protected Health Information (all forms). Other work-related duties as assigned: • Share in on-call rotation for 24-hour response to WISe families. Qualifications MINIMUMS: • BA degree. • 1-year direct experience with youth and/or families in a structured professional setting. • Ability to work in home and community settings. • Must have reliable transportation, valid driver’s license and automobile insurance. • Must provide proof of acceptable driving record (Driver’s Abstract-Full Record). • Ability and willingness to obtain WA State Agency Affiliate Counselor Certification. • Ability to work both independently and as a member of a team. • Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services. • Support and contribute to a creative, collaborative and respectful environment that promotes teamwork. • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations. • Applicant must successfully pass required background clearances prior to an offer of employment. PREFERRED: • BA degree in social services or related field. • Two years or more experience in children’s mental health. • Basic knowledge of wraparound principles and practice. • CPR/First Aid (Infant/Child/Adult). • Bilingual Spanish Speaking.