Job Description: Job Description – AI ServiceNow Developer Project UK Project Required Experience 6–8 years of relevant experience Role Overview We are looking for an experienced ServiceNow Developer with strong expertise in ServiceNow platform development and a focus on AI capabilities. The role will involve designing, developing, configuring, integrating, and supporting ServiceNow solutions, with exposure to Now Assist and AI-driven workflows. Key Responsibilities • Design, develop, configure, and maintain ServiceNow applications and custom solutions based on business requirements. • Work on ServiceNow AI capabilities, including Now Assist, AI Search, Virtual Agent, and AI-enabled workflows where applicable. • Develop and enhance business rules, client scripts, script includes, UI policies, UI actions, flows, and integration components. • Build and maintain Flow Designer and IntegrationHub solutions and support integrations with external systems. • Translate functional requirements into scalable and maintainable technical solutions. • Perform unit testing, system testing, defect resolution, and production support. • Follow ServiceNow development best practices, coding standards, update-set/application management practices, and platform governance. • Collaborate with business analysts, architects, project managers, and other technical teams across the UK project. • Troubleshoot technical issues and provide root-cause analysis and resolution. • Contribute to technical documentation and knowledge transfer. Required Skills & Experience • Strong hands-on experience in ServiceNow development and configuration. • Good knowledge of JavaScript and ServiceNow scripting. • Experience with Flow Designer, IntegrationHub, REST/SOAP integrations, and APIs. • Exposure to ServiceNow AI capabilities such as Now Assist, AI Search, Virtual Agent, or related AI functionality. • Good understanding of ServiceNow security, roles, ACLs, and platform architecture. • Experience working in Agile delivery environments. • Strong analytical, troubleshooting, communication, and collaboration skills. Education Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline is preferred. Get empowered by NTT DATA Business Solutions! We transform. SAP® solutions into Value For any questions related to Job Description, you may connect with below specified contact from Recruiting. Recruiter Name: Sweta Yadav Recruiter Email ID: [email protected] NTT DATA Business Solutions is a fast-growing international IT company and one of the world’s leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support.