Job Title Federal Work Study or Student Worker: Office of Student Advocacy and Support Assistant Agency East Texas A&M University Department 21166002 Student Advocacy & Support Proposed Minimum Salary $10.00 hourly Job Location Commerce, Texas Job Type Student Worker Job Description Federal Work Study OR Student Worker: Office of Student Advocacy and Support Assistant Cover Letter, Resume, 3 References, Work Study Permit if applicable JOB DESCRIPTON: Pay: $10/hour Student Advocacy and Support is seeking dependable and customer-focused FRONT DESK assistants. As a Front Desk Assistant, you will serve as the initial point of contact for visitors, manage daily office flow, and support department initiatives. KEY RESPONSIBILITIES: Customer Service & Front Desk Operations • Greet and assist visitors in a professional and welcoming manner • Answer phone inquiries • Respond to general inquiries and direct visitors • Assist with front desk operations, including monitoring foot traffic and office communications • Serve as a primary resource for department visitors by directing them to appropriate resources • Maintain a clean, organized, and welcoming front desk and lobby area; remove outdated promotional materials • Other duties as assigned. Knowledge & Skill Requirements: • Ability to communicate professionally by telephone, email, and in person. • Ability to follow written and verbal instructions. • Ability to multitask, solve problems, and remain organized in a fast-paced environment. • Effective verbal and written communication skills. • Proficiency with general computer applications • Strong customer service and interpersonal skills • Strong organizational and time-management skills. • Uphold confidentiality of sensitive information. Preferred if can work: Tuesday 10-12 Wednesday 11-1 All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.