• Gather, analyze, and document business requirements from stakeholders. • Translate business needs into functional specifications, user stories, and acceptance criteria. • Conduct gap analysis, business process mapping, and impact assessments. • Collaborate with technical teams, product managers, and business stakeholders to deliver solutions. • Analyze business data to identify trends, risks, and opportunities for improvement. • Prepare Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and process flow diagrams. • Create dashboards, reports, and presentations to communicate insights and recommendations. • Define KPIs and monitor business performance against organizational objectives. • Facilitate stakeholder meetings, requirement-gathering sessions, and workshops. • Support User Acceptance Testing (UAT) by preparing test scenarios and validating business requirements. • Identify process inefficiencies and recommend strategies to improve operational performance. • Manage changes in business requirements and ensure alignment with project goals. • Track project progress, maintain documentation, and communicate updates to stakeholders Requirements • Strong experience in business analysis and requirement gathering. • Proficiency in Microsoft Excel, PowerPoint, and data analysis techniques. • Knowledge of SQL for data extraction and analysis. • Experience with Power BI, Tableau, or similar reporting tools. • Understanding of Agile and Scrum methodologies. • Experience creating BRDs, FRDs, user stories, and process flow diagrams. • Strong problem-solving, critical-thinking, and analytical skills. • Excellent communication, presentation, and stakeholder management abilities. • Familiarity with Jira, Confluence, or similar project management tools.