• Deliver IATA-accredited aviation training programs in accordance with international aviation standards and regulatory guidelines. • Conduct training on airline operations, airport procedures, passenger handling, safety and security protocols, and customer service excellence. • Facilitate real-time simulations and scenario-based training (e.g., check-in procedures, in-flight service, emergency handling, passenger interactions). • Train candidates on aviation grooming standards, communication protocols, and professional etiquette as per airline expectations. • Provide hands-on guidance in cabin crew responsibilities, inflight service procedures, and safety demonstrations (where applicable). • Evaluate trainee performance through IATA-aligned assessments, mock exams, and practical evaluations. • Prepare candidates for airline recruitment processes, including group discussions, assessment days, and interviews. • Stay updated with global aviation regulations, airline SOPs, ICAO/IATA standards, and emerging industry trends. • Ensure strict adherence to aviation compliance, safety, and training quality standards. • Maintain training documentation, batch progress reports, and certification records. • Collaborate with internal teams to enhance program delivery and align training with industry hiring requirements. • Stay updated with DGCA regulations and guidelines, ensuring training content remains compliant with current aviation authority standards. • Support in business development activities by engaging in consultations etc • Conduct workshops, seminars, and awareness sessions related to aviation careers. • Support curriculum enhancement to reflect current airline and airport operational practices. Requirements • IATA Certification (mandatory) – relevant aviation training certification programs. • Minimum 3–5+ years of experience in the aviation industry (airlines, airports, or aviation training institutes). • Cabin crew experience is highly preferred, with exposure to inflight operations and passenger service. • Strong understanding of airport operations (check-in, boarding, baggage handling, ground services). • Knowledge of aviation safety, security procedures, and emergency protocols. • Familiarity with airline customer service standards and passenger experience management. • Prior experience in aviation training or mentoring is a strong advantage. • Excellent communication skills with the ability to demonstrate aviation-standard phraseology and etiquette. • High grooming and presentation standards aligned with airline industry expectations. • Ability to conduct both theoretical and practical training sessions effectively. • Proficiency in MS Office, training tools, and LMS platforms. • Flexibility to work as per batch schedules, including weekends if required.