Ensure timely research and resolution of customer deductions in accordance with policy and procedures. Ensure adherence to procedures and timely processing of credit memos, offset balances, repaid deductions, check requests, brewer returns, and other tasks as assigned. Ensure all deduction documentation is complete and sufficient to support classification of expense or recollection of invalid deductions. Work directly with Finance and Sales Colleagues to obtain additional information and documentation when necessary. Interface with Customers and Brokers as assigned. Review and Process customer deductions. Effectively analyze deductions to identify root cause and work with cross-functional teams to reduce/eliminate recurring deductions. Support the intercompany transfer and billing processes as applicable. Other ad hoc requests as needed to assist with balance of workload for the overall team. Prior experience in finance or accounting, with a focus on account receivables or deductions preferred Proficiency in Microsoft Office Suite, particularly Excel Proficiency in financial software and systems, particularly High Radius Cloud or similar platforms preferred Effective and professional written and verbal communication skills Ability to adapt quickly and learn new tasks independently Ability to handle competing priorities and manage change