A. Cluster Warehouse Operations • • Manage end-to-end warehouse operations across multiple locations covering inbound, storage, inventory, picking, packing, loading and dispatch. • Ensure adherence to company SOPs and standardized processes across all warehouses. • Monitor unloading, weighing, segregation, QC, GRN, barcoding, put-away, picking and dispatch activities. • Conduct regular warehouse visits, operational reviews and process audits. • Identify bottlenecks and drive timely corrective actions. • Ensure optimum warehouse capacity and space utilization. B. Inventory Management • • Drive inventory accuracy across all warehouses through WMS/ERP. • Monitor cycle counts, physical verification and stock audits. • Investigate and resolve shortages, excess, damages and inventory discrepancies. • Ensure proper material location management and traceability. • Monitor ageing and non-moving inventory and initiate corrective actions. C. Fleet & Logistics Management • • Manage fleet and transportation operations across the cluster. • Plan and optimize vehicle deployment based on volume, capacity, routes and TAT. • Drive route optimization and maximum vehicle utilization. • Coordinate with transporters for timely vehicle placement and dispatch. • Monitor vehicle utilization, turnaround time, route adherence and transportation cost. • Drive reduction in empty running, waiting time and avoidable transportation costs. • Ensure vehicle documentation, loading/unloading and safety compliance. D. Reverse Logistics & E-Commerce • • Manage reverse logistics including collection, transportation, receiving, segregation and disposition. • Monitor reverse logistics TAT and collection efficiency. • Optimize routes and transportation resources. • Coordinate with e-commerce and cross-functional teams for smooth execution. E. E-Waste, EHS & Compliance • • Ensure safe handling, segregation and storage of e-waste, lithium-ion batteries, electrical/electronic equipment and recyclable materials. • Ensure compliance with EHS guidelines, statutory requirements and company SOPs. • Drive 5S, housekeeping, safety and safe material-handling practices. • Conduct periodic safety and compliance audits across warehouses. F. Manpower & Team Management • • Plan and optimize manpower deployment across cluster warehouses. • Monitor productivity, attendance and manpower availability. • Lead, coach and develop Warehouse Managers / Warehouse In-charges. • Define performance targets and conduct periodic reviews. • Identify manpower gaps and coordinate with HR for timely recruitment. • Build second-line leadership and ensure business continuity. G. Vendor & Transporter Management • • Manage warehouse vendors, manpower agencies and transporters. • Monitor vendor performance against agreed KPIs/SLA. • Conduct periodic performance reviews and drive corrective actions. • Ensure vendor compliance with company policies, EHS and statutory requirements. • Support cost optimization and commercial initiatives. H. Equipment & Infrastructure • • Ensure availability and utilization of MHE, weighing machines, scanners, printers, racks, docks and other equipment. • Monitor preventive and breakdown maintenance. • Minimize equipment downtime. • Identify infrastructure requirements based on business growth and capacity. • Coordinate CAPEX/OPEX requirements with relevant stakeholders.