Primary Focus: The Guest Room Attendant prepares and maintains guest rooms to Clevelander South Beach's cleanliness and presentation standards, ensuring every room is fresh, organized, and guest-ready. This role plays a direct part in the comfort and satisfaction of every guest's stay, bringing genuine care and attention to detail to every room serviced. Areas of Responsibility: • Cleans windows, doors, walls, closets, and fixtures in rooms and public areas, including hard-to-reach spaces, to maintain a clean and presentable facility. • Dusts and polishes all furniture, fixtures, and wall hangings, including using a duster to reach vents and ceiling corners to remove dust and cobwebs. • Cleans showers, tubs, toilets, sinks, mirrors, and surrounding surfaces to ensure sanitary guest and public restrooms. • Makes beds and changes linens according to Clevelander's presentation standards. • Replaces towels, soaps, and all room amenities to ensure adequate supply for arriving guests. • Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order, and immediately reports all room status and maintenance deficiencies to the supervisor on the floor for prompt repair and resolution. • Maintains the cleanliness and organization of floor closets and storage rooms. • Restocks housekeeping cart with linens, amenities, and supplies at the start and end of each shift. • Follows proper chemical handling and storage procedures in accordance with safety guidelines. • Reports and logs all lost and found items according to established procedures. • Adheres to departmental standards on a safe work environment, including using floor signs in public and back-of-house areas, and ensuring needle disposal units and biohazard wash bags are used as required. • Secures and maintains custody of equipment, keys, and supplies, always protecting and preserving hotel property. • Prepares for any and all guest requests. • Maintains and ensures compliance with all policies and procedures. • Maintains regular attendance in compliance with company standards and scheduling, depending upon the hotel's needs. • Maintains a friendly, cheerful, and courteous demeanor at all times. • Contributes positively to the team within the department. • Participates in ongoing training. • Assists with projects assigned by the manager. Minimum Qualifications: • Bilingual (English/Spanish) preferred. • Six months of experience required. Knowledge, Skills, and Abilities: • Ability to work under pressure in a fast-paced environment. • Ability to be proactive and multitask. • Ability to verbally communicate with others. • Knowledge of general housekeeping practices, with the ability to follow safety guidelines and maintain professional behavior. • Strong interpersonal, organizational, and time management skills. • Ability to take directions from others and work for long periods of time. Working Conditions: • Work is not performed in an office environment and requires evening, holiday, and weekend hours. • Requires extended periods of standing and walking, along with climbing, balancing, stooping, kneeling, crouching, and reaching to perform cleaning and inspection tasks. • Must be able to exert up to 20 pounds of force occasionally and up to 10 pounds of force frequently to lift, carry, push, or pull cleaning equipment and supplies. • Requires grasping, repetitive motion, and manual dexterity to operate cleaning equipment and complete tasks. • Requires clear verbal communication and the ability to take and follow directions accurately.