Mobile Product Designer 4 – 6 years · Full-time · iOS & Android · Field-first THE ROLE Zuper is a field service management platform built for the trades — and our customers' teams run on mobile. They're at job sites, in trucks, in attics, making decisions with a phone in one hand and a clipboard in the other. We're looking for a designer who can own that platform entirely: building experiences that work in real-world conditions, not ideal ones. Glare, gloves, interrupted connectivity, and two-second attention spans are the actual design brief. WHAT YOU'LL DO • Own the end-to-end design of Zuper's mobile and tablet experiences across iOS and Android • Design for the field — job sites, vehicles, client walkthroughs — where context shifts fast and the UI has to keep up • Handle connectivity edge cases like a first-class design problem: offline states, sync flows, partial data, and graceful degradation • Use native platform capabilities purposefully — camera for estimates and documentation, GPS for job context, push for timely handoffs • Talk to our customers' teams regularly — understand their day in the field before you design for it • Build and extend the mobile component library within the Prelude design system • Prototype on real devices and test in real conditions — not just in Figma WHAT WE'RE LOOKING FOR Mobile-native thinking • • Strong knowledge of iOS and Android design conventions. • Ability to decide when to follow platform patterns and when to deviate from them. • Ability to justify design decisions. Context-aware design • • Design for one-handed phone usage. • Consider gloves, bright sunlight, and split attention. • Adapt the design to real-world working environments. Connectivity & state design • Follow an offline-first design approach. • Design loading, syncing, stale-data, and failure states. • Ensure all application states are carefully considered, not just the ideal user journey. Speed & efficiency • Create fast and efficient user flows. • Reduce the number of steps required to complete tasks. • Simplify interactions to improve customer productivity. Tablet layouts • Design effective interfaces for tablet-sized screens. • Use split views, side panels, and denser information layouts. • Make deliberate use of tablet screen space instead of simply scaling up mobile layouts. Customer obsession • Regularly interact with customers through calls. • Treat customers as active design partners. • Use customer conversations as research opportunities. • Understand customer needs and workflows before designing solutions. Ownership • Independently identify mobile platform requirements. • Identify and resolve broken or inefficient user experiences. • Take ownership of the mobile experience without waiting for detailed specifications. Experience • 4–6 years of product design experience. • Strong, demonstrable mobile design portfolio. • B2B or enterprise mobile product design experience is a strong advantage. NICE TO HAVE • Field service or construction software • React Native familiarity • Mobile design system ownership • Accessibility on mobile • Trades industry experience • Prototyping in code ABOUT ZUPER Zuper builds field service management software for the trades — roofing, HVAC, plumbing, and beyond. We're an AI-first team working on problems that actually matter to the businesses running on our platform. Our design team owns the full stack: from research and strategy to production-ready UI and the Prelude design system that runs under it all.