IT Operations Intern Program Overview Wilton Re’s Norwalk based internship program is 10-12 weeks, fast-paced, and an exciting opportunity to gain professional experience within your field of study or career interest. Interns will be part of an accelerated learning experience, to challenge skills learned in the classroom and develop new skills while working on active Wilton Re projects. In addition, interns will connect to our company culture through community outreach projects and be able to develop their professional skills and business acumen through frequent exposure to senior leadership, unique projects, and a network of mentors and fellow interns. Responsibilities Inventory and document IT processes, workflows, and operational procedures Support documentation of critical business processes and technology dependencies Help organize SharePoint and Teams content repositories Document workflow owners, dependencies, support contacts, and business purpose Assist with automation governance reporting Assist with Power BI dashboard maintenance Build reports related to: SDMT capacity utilization Sprint metrics Ticket trends Project status reporting Operational KPIs Analyze historical service desk data for trends and improvement opportunities Assist with project work related to Identity Access Management and Security Groups. Research AI productivity tools and governance practices Assist with AI governance documentation Help evaluate opportunities for SDMT operational efficiencies What We Look for in a Candidate Rising junior or senior Attending a 4-year university, pursuing a bachelors level degree Ability to work full time beginning of June to mid-August Authorization to work in the U.S. Adaptable and positive attitude Strong communication skills Continuous growth mindset Collaborative and innovative What You Can Expect at Wilton Re Meaningful project-based work Community service opportunities Networking with senior leaders Working with an assigned mentor Competitive pay Professional development sessions Location Norwalk, CT Hybrid format with 3 days in-person and 2 days from home Base salary/hourly rate range for this position in Connecticut is between $20.00 and $30.00 an hour. Please note that specific compensation decisions are based upon a variety of job-related factors as permitted by law, including geographic location, credentials, skills, education, training, and experience. Wilton Re strives to attract, develop, and retain a diverse workforce. We are committed to providing an inclusive and accessible work environment where all associates feel valued, respected, and supported. Our commitment to inclusivity is reflected in the safeguards, policies and commitments we have in place to remove barriers and provide equal opportunities to prospective and current associates, without discrimination. A Human Resources representative is available to consult with applicants who require accommodation in the application or recruitment process. Any information shared by the applicant about an accommodation will be treated as confidential.