Track and manage check payments. Ensure proper application of client payments and perform any needed payment or reinstatement follow-ups. Monitor for credits on clients’ accounts and perform refunds as needed. Perform monthly reconciliations of uncashed refund checks for resolution and reissue. Manage basic client account inquiries from customers or distribution partners, resolving any account discrepancies. Coordinate with internal departments to conduct basic research and resolve transaction discrepancies that result in billing issues. Follow accounts receivable standard operating procedures. Perform basic account audits and analyses. Support special projects as assigned by manager. Perform other duties as assigned.