Description Purpose: To assist the Self Direction and Payroll Departments in effectively, efficiently and confidentially processing payrates for self-direction staff, review and communicate status changes as needed, review and offer appropriate benefits and work with the Staff Supports division to ensure staff are supported and provided opportunity and education if they are interested in additional support hours. Ensure compliance with laws, policies and procedures as they relate to payroll. Status: Non-Exempt Essential Functions: • Assist in processing all self-direction change of pay and status updates accurately and timely within the Agency Payroll system. • Review employee information for accuracy of all benefits in the payroll system. • Communication with appropriate internal teams for information dispersal and follow up with teams/staff. • Creates, analyzes, and distributes data from various reports concerning self-hired staff to ensure accuracy, compliance, and clear communication across teams. • Assist with monitoring and following up on concerns with employees on status policy, compliance and procedures. Addressing questions, concerns, and taking appropriate corrective actions. • Perform customer service functions by answering employee requests and questions. • Ensure the accuracy of all information input into the payroll system including, but not limited to, pay rates, dates, etc. • Any and all other related duties assigned/requested by supervisor. Requirements Qualifications: • High School Diploma/GED required, associate degree preferred. • 1 year of payroll experience preferred. • Effective organizational, time management, and math skills. • Strong organization skills with a keen ability to prioritize and multi-task; Detail oriented. • Edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information. • Demonstrates accuracy, thoroughness, and monitors own work to ensure quality. • Proficiency in Microsoft Word and Excel. • Adherence to Agency policies including Attendance Policy. Physical/Cognitive Requirements: • Sitting for extended periods of time. • Use of computer, and/or writing for extended periods of time. • Ability to remain calm in stressful or demanding situations. • Ability to perform multiple tasks. Responsible To: Director of Self Direction Payroll, Supervisor / Lead of Self-Direction Payroll Status: Non-Exempt