Job Description Join our team as a Customer Service Representative at our Danville, United States location! We're looking for a friendly and efficient individual to provide exceptional service to our valued customers. • Answer incoming phone calls and take customer orders accurately • Prepare and make pizzas according to company standards and recipes • Process cash and credit card transactions efficiently • Deliver outstanding customer service, ensuring customer satisfaction • Maintain a clean and organized work environment • Assist with various cleaning tasks as needed • Handle and lift items weighing up to 25 lbs. • Collaborate with team members to ensure smooth operations during busy periods • Address customer inquiries, concerns, and special requests promptly and professionally Qualifications • Excellent communication skills, both verbal and written • Strong customer service orientation with a friendly and positive attitude • Ability to multitask and work efficiently in a fast-paced environment • Basic computer proficiency for order entry and processing • Flexibility to work weekends, holidays, and various shifts as needed • Detail-oriented with a focus on accuracy in order-taking and food preparation • Problem-solving skills to address customer concerns effectively • Patience and ability to maintain composure under pressure • Physical ability to stand for extended periods and lift up to 25 lbs. • Team player with a willingness to assist colleagues as needed • Prior experience in food service or customer-facing roles is a plus • Knowledge of pizza preparation and the food service industry is beneficial but not required