Description SUMMARY The Mobile Service Technician will drive a dealer-provided service vehicle to customers’ homes or workplaces to perform maintenance and light repairs on-site. ESSENTIAL DUTIES • Travel to scheduled appointments within a 25-to-50-mile radius • Perform mobile services, such as changing oil, filters, batteries, brakes, tires/ rotations, wipers, fluid exchanges, inspections, bulb replacements, diagnostic scans, software reset, and updates (as applicable) • Verify concerns, diagnose, and recommend safe transparent repairs with photo/video • Close out work using a tablet-based workflow (estimates, approvals, parts usage, notes, photos) • Maintain van inventory as needed • Request parts and restock the van as needed • Follows spill prevention and environmental procedures • Keep a clean safe mobile workspace • Deliver 5-star customer experiences with clear communication, professional appearances, and a tidy job site • Track and meet KPI’s by arriving on time, first time fixed rate, quality/comeback rate, CSI, and upsell attachments • Support occasional special events and fleet days. Collaborate with service and parts teams • Follow technician procedures and processes aligned with Bert Ogden policies • Other duties as assigned QUALIFICATIONS • Ability to read and comprehend instructions and information • Strong skills in maintenance, light mechanical (breaks, batteries, tires, filters, fluids) and basic diagnostics • Excellent customer service communication • Bilingual in English and Spanish preferred • General mechanical skills • Manual Dexterity • Good judgment Requirements EDUCATION and/or EXPERIENCE • High School Diploma or the equivalent • ASE certification preferred • 2+ years professional automotive service experience preferred PHYSICAL REQUIREMENTS & WORK ENVIRONMENT • Ability to lift up to 50 pounds • Ability to stand for extended periods and perform physically demanding tasks, including bending, stooping, and reaching • Ability to work in varying environmental conditions, including exposure to heat, cold, noise, and chemicals • Occasional lifting, standing, crawling, reaching, use of stairs • Occasional attendance at social gatherings • Ability to travel CERTIFICATES, LICENSES, REGISTRATIONS • Valid Texas Driver's License • Maintain a clean driving record OTHER REQUIREMENTS • Pass Background Check • Pass Drug Test • 21 Years-Old or Older EMPLOYMENT BENEFITS INCLUDE: • Paid Vacation and Holidays • 401(K) • Vision Insurance • Dental Insurance • Medical Insurance