Find your calling at Mercy! Overview Primary Function Serves as the primary liaison between MTS and the customer in order to capture agreed-upon business objectives and processes, communicating these processes and their implications to technical and non-technical contributors to ensure that technology accurately meets business users' goals All positions in this job family participate, to some degree, in the following activities: Facilitate process to gather/establish high level business requirements Lead and facilitate business partners and service providers conversations regarding priorities, hardware/software selection, vendor selection Develop and manage Project Pipeline Portfolio and 5 year Capital IT Project Portfolio Assist with development of annual and 5 year capital IT budgets Prepare Project Concept Proposals, Business Cases, and related Project Initiation documents Project initiation, high level requirements Identify and document business strategies, objectives and drivers Calculate/estimate costs/benefits of alternative actions or solutions to establish their ROI Interfaces independently with all functional and business areas affected by the project or support work for MTS's customers Works closely with functional resource managers to ensure adequate support of hardware design, equipment (hardware/software) requisition, logistics and installation for moves, new construction and acquisition Position Details: Qualifications Education: Bachelor's degree in related field, specialized training, or equivalent work experience Additional Requirements: General knowledge of business partners functions General understanding of conflict management and problem solving Skilled in Project Management, has ability to small projects Good communication skills, both verbal and written Experience with business writing Ability to prioritize competing interests Experience: Five (5) years of relevant technical or business work experience Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.