Description The Le Meridien Sheraton Charlotte complex hotel is looking for fun, ambitious, customer service-oriented individuals to join our Food and Beverage Team. If you have a passion to serve while having fun, then this is the career for you! $16/ hour plus tips • Greet all guests according to StepStone and hotel standards, anticipate and address guests’ needs, assist individuals with disabilities, and thank guests with genuine appreciation. • Provide quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. • Follow health, safety and sanitation guidelines for all products. • Handle closing of guest transactions in outlet and room services, close out register, and balance out cash for shift as well as keeping cash funds always secured. • Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas. • Bus coffee cart areas and tables. • Set up, stock, and maintain work areas. • Check with guests to ensure guest service and food quality are satisfactory and up to StepStone and hotel standards. • Notify the manager immediately of any guest complaints. • Practice and observe all safety rules and procedures. • Assist all service personnel in any duties as requested. • Maintain and follow all cash handling procedures. • Ability to accurately use POS system. Requirements • One (1) year of barista experience is a plus. • Must have a comprehensive knowledge of all hotel departments and functions. • Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations. • Must have excellent mathematical and computer skills. • High school education preferred. Relevant training and experience required. • Ability to timely obtain any required licenses or certificates. • CPR training and first aid training preferred. • Additional language ability preferred. EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.