Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence. Join Our Team and Be a Catalyst for Change! We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future. Position Overview The AR Specialist is responsible for the accounts receivable function and collection activities for client accounts. The AR Specialist ensures that client invoices are collected, managed and reach resolution for both current and past due accounts. The AR Specialist may collaborate with other departments to resolve billing inquiries, disputes, contracts and other issues. Schedule – Monday through Friday - 6:30 PM to 3:30 AM IST What You’ll Do • Provide business management and profitability services to law firms. • Maintain a portfolio of attorneys/clients/matters, as assigned by the Firm, to manage receivables. • Research eBilling statuses to facilitate resolution of issues and to ensure timeliness of approval and payment. • Collect past due balances in accordance with Firm guidelines and standards. • Resolve uncollectable balances through the Firm’s write off protocols. • Collaborate with other departments to resolve billing inquiries, disputes, contracts and other issues. • Interact with Firm management regarding status of portfolio. • Prepare reports and analyses to keep Firm management apprised of results and performance. • Work as a liaison between the clients and attorneys, resolving outstanding accounts receivable while maintaining the client/attorney relationship. What You Bring • Bachelor’s Degree Preferred (Bachelor’s degree in related field, or combined equivalent of education and experience) • 2+ years of professional work experience in an accounting or service related position. • Service oriented and self-motivated, consistently performing with a high sense of urgency and pride in product. • Superior organizational skills and must be detail-oriented. • Superior technical skills. Must work in multiple software programs and online vendor websites. • Prefer experience with law firms. • Prefer knowledge of Ebilling platforms such as eBillingHUB, Tymetrix, Serengeti, etc. • Advanced proficiency with Microsoft Excel and Microsoft Office products. • Excellent written and verbal communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, and third-party vendors. Not Sure You Meet Every Requirement? We know that great candidates may not match every qualification listed. If you’re excited about the role and believe you could be a strong fit, we encourage you to apply. We value potential and a growth mindset as much as experience. Join Us At Frontline Managed Services, we celebrate different backgrounds, experiences, and perspectives. We are committed to building a team that reflects the clients and communities we serve. “We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”