Description Mail Meds Clinical Pharmacy is now hiring a Pharmacy Technician Schedule: Full-Time | Day Shift | Monday – Thursday 8:00am- 5:30pm and Friday 8:30am-1:00pm Pay Rate: $21-25/hr Founded in 2003, Mail-Meds Clinical Pharmacy is an industry leader and the authority in Adherence Pharmacy. We are committed to delivering a clinical practice that optimizes patient medication adherence while providing state-of-the art services that empowers patients to manage otherwise difficult medication regimen effectively, efficiently, and safely, thereby, improving a patient’s health and quality of life. Benefits for you: We believe in a healthy work / life balance. You'll find our culture provides ongoing opportunities: • Competitive Salary • Outstanding medical, dental and vision plans • Company Paid Life Insurance and Disability Plans • 401K Retirement plan and Company Match • Holiday Pay (11) • Generous paid time off What You’ll Do • Direct in-person and phone-based customer interaction to answer and resolve a wide variety of inquiries. Answer questions related to pharmacy services, delivery inquiries, complete refill calls and pharmacy assistance calls. • Interacts with a company’s customers to provide them with information to address inquiries regarding products and services and timeliness of receipt of goods and services. • In addition, they deal with and help resolve any customer complaints. Receive and process new pharmacy referrals, verify insurance coverage, facilitate prior authorization requests, accurately transcribing prescriptions, generating reports that follow the cycle fill calendar to send and follow-up with refill requests via escribe, facsimile or by phone, coordinating delivery and serve as the first point of contact for service-related inquiries and associated needs. • This includes supporting pharmacological services by editing fill list verification including insurance information, last fill date, billing, toting, aligning (short fill) patient’s medications by following the cycle fill calendar, and updating patient information when necessary. • Coordinates the initiation of care with patient/caregiver, referral source, and other providers of care. • The Pharmacy Technician enters patient information into the patient record accurately and completely and maintains all patient records according to HIPAA privacy and security regulations. • This is a non-exempt position that reports directly to the Pharmacy Manager. In the absence of the Pharmacy Manager, this position will report to the Sr. Director of Pharmacy Services. Requirements • Has a High School Diploma or GED and completion of a board-approved pharmacy technician-training program with at least 2 years of experience in a medical insurance/billing/customer service environment. • Holds a valid Nevada Pharmacy Technician License and is in good standings with the Nevada Board of Pharmacy and all other held licenses are in good standing. • Advanced skill in Microsoft Office Suite with emphasis in Excel and Access preferred and data entry. • Able to learn new software with ease. • Must have strong commitment and focus to customer service, excellent verbal and written communication skills, teamwork orientation, organized and able to manage competing priorities, good judgment, resourcefulness in problem solving, and able to take and follow through with delegated tasks and accountability.