Job Location Cockrill Bend - Donations Management Job Summary: The Donation Express Lead will provide for the most consistent supervision of the Donations Express Centers. To represent Goodwill by assisting donors in a prompt, friendly manner when unloading their donations and providing receipts. To safeguard donations by sorting and packing them in proper receptacles in the donation center. To maintain a clean, organized area in and around the donation center. Job Description Essential Functions • Travel to the DEC sites to monitor the performance of the attendants. • Ensure that all donation centers are staffed, supplied, organized. • Train and re-train attendants at the donation centers by using a consistent training plan in the areas of: organization of donated goods, maintenance and safety of trailers and surrounding areas, customer service, and recycling. • Fills in as DEC Attendant to achieve 100% staffing. • Document superior and negative observations and communicates this information with the attendants, DEC Supervisor, Administrative Assistant, Donations Coordinator, and/or Store Manager. • Transport supplies to the donation centers, as needed. • Assist with the development and maintenance of standards for superior operation of all Attended Donation Centers. • Be knowledgeable of and ensure compliance with all company policies and procedures, as well as legal requirements, at all times. • Maintain a clean and safe work environment. • Regular, reliable attendance, as defined in Goodwill’s attendance policy. Minimum Qualifications Required Skills: Education • High school diploma is required. Experience • One (1) year of experience working with and effectively managing people is required. Knowledge and Skills • Self-motivated to work independently toward agreed upon goals and objectives. • Self-manage time and prioritize goals. • Must be able to carry/lift loads of over 50 pounds frequently. • Must be able to push/pull loads of over 50 pounds frequently. • Must be able to effectively train attendants to be valuable and productive employees of Goodwill. • Must have the ability to communicate goals and agendas with the Donations Manager, Store Manager, and/or Donation Express Supervisor(s) on a daily basis. • Must have the ability to effectively problem solve and react to dynamic conditions. • Must have own transportation and ability to transport self to all assigned attended donations centers. • Excellent interpersonal skills with ability to relate well with broad spectrum of people - clients, and employees. • Must be physically able to meet the above physical factors of the job. • Must have the ability to provide a consistently mature, neat, clean image for Goodwill Industries.