Job Details: Job Location: ALM-Jackson Ms Corps - Jackson, MS, Position Type: Full Time Regular, Salary Range: $12.50Hourly, Job Category: Admin Support, Schedule: Monday - Friday, 8:30 am – 4:30 pm Position Type: Full-time with Benefits This position is responsible for: Answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army's operations and services; performs routine clerical work such as data entry and filing. Records accurate and complete donation pickup tickets; plans and schedules the route assignments for Truck Driver(s). Key Responsibilities: Answers the telephone and transfers calls to the appropriate destination; responds to callers questions and provides accurate information. Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or E-mail. Receives, greets, and announces visitors in a courteous and tactful manner; provides assistance to callers and visitors by answering questions and providing instructions and referrals; screens sales representative soliciting to The Salvation Army. Receives, responds to, and assists people requesting social service assistance; locates appropriate personnel to assist visitors. Notifies proper individuals when visitors or clients have arrived; ensures that visitors and clients have signed-in; retains and organizes log sheets Assists with various data entry, vendor notifications, and filing projects. Receives and prepares receipts for donations; notifies proper individuals of item arrival by telephone and/or E-mail. Schedules pick up appointments for the truck(s); records accurate and complete pickup tickets; ensures the timely and accurate distribution of tickets. Records and updates pickup information; ensures the accuracy and completeness of the same. Assists Truck Driver with addresses, location, and schedule times, rescheduling times, phone calls to donor, etc. Contacts donors if there is a problem with the scheduled pick-up and reschedules pick-ups if needed; responds to and attempts to resolve donor complaints. Employee Benefits  Health Insurance Paid Time Off Aflac Supplemental Insurance 403B WHAT WE ARE LOOKING FOR IN YOU: High school diploma or G.E.D. required, AND Two years of progressively responsible experience working in a major firm with telephone switchboard responsibilities, with experience working in a business with dispatcher responsibilities, OR Any equivalent combination of training and experience which provides the necessary knowledge, skill, and abilities. Equal Opportunity Employer Veterans/Disabled