Job Title: Operations Supervisor (10pm-7am) Department: Fargo ND Job Status: Exempt Compensation: Direct Reports: Yes COMPANY OVERVIEW CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us! SHIFT: Monday-Friday (10pm-7am) SALARY: $65,000-$70,000 depending on experience and skills REPORTS TO: Service Center Manager DIRECT REPORTS: Yes LOCATION: Fargo, ND JOB SUMMARY CrossCountry Freight Solutions – a leading LTL trucking company is seeking a dynamic Operations Supervisor to join our team of logistics professionals. As an Operations Supervisor, you’ll play a pivotal leadership role in our daily operations, directly influencing our success by guiding our drivers and freight handlers, ensuring efficient loading/unloading of freight, and upholding company policies to maintain a positive work culture. Your expertise will help shape our continued expansion while developing your career in logistics management. ESSENTIAL JOB DUTIES • Ensure that dock operations are performed safely and efficiently, overseeing and assisting with the loading and unloading of freight • Supervise drivers, oversee the hiring, training, scheduling, and disciplinary actions • Conducts weekly and/or daily meetings with shift personnel to discuss updates and address any issues • Coordinate with personnel to maintain and repair company vehicles • Monitors misrouted and damaged shipments to determine root cause and implement corrective action. • Work with customers to resolve freight issues • Responsible for overseeing the quality handling of paperwork • Able to carry out the job duties of positions supervised to ensure customer service expectations are met JOB SPECIFIATIONS Skills & Knowledge • Two years supervisory and transportation experience • Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills • Extensive knowledge of the principles, procedures, and best practices in the industry • Knowledge of DOT and OSHA regulations preferred • At least 21 years of age BENEFITS • Medical, Vision, Dental, Supplemental, and Life Insurances available. • Paid time off, paid holidays, paid community volunteer time • Employee Assistance Program (EAP) • 401k retirement plan with match