Clerical Assistant (Residential Program)
Arc of Acadiana, Inc. · arcofacadiana.org
Bossier CityPart-time
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The job in short
Clerical support in residential program.
NursingClinical
Details
- Found
- 8 d ago · posted 2026-10-22
- Location as listed
- Bossier City, LA, USA
- Role
- Assistant (other)
- Source
- The company’s own careers site
Full description
Job Details: Job Location: Bossier City, LA - Bossier City, LA, Salary Range: Undisclosed, POSITION SUMMARY
The Clerical Assistant provides routine clerical and administrative support to the Administrative, Nursing, and Residential departments. This role assists with document handling, records management, schedule formatting, supplies, and general office operations under direct supervision, with training provided.
This is a part-time position with a maximum of 28 hours per week, with a schedule based on candidate availability and operational needs. The ideal candidate is dependable, organized, comfortable using technology, and able to follow established procedures while maintaining confidentiality.
ESSENTIAL DUTIES & RESPONSIBILITIES
Documents & Records
Scan, upload, file, and organize paper and electronic records.
Shred confidential documents according to approved procedures.
Assist with completing Disability Update forms using information provided by authorized staff.
Type Individual Program Plans and supporting documents using content provided by program staff and submit for review.
Enter demographic information and scan records into PointClickCare as directed.
Gather records and complete non-clinical portions of documentation requested by surveyors under staff direction.
Flag missing or incomplete information for supervisor review.
Follow established procedures for confidentiality, document handling, and record retention.
Schedules & Activities
Format DSP and Nursing schedules using staffing information and assignments provided by the responsible manager.
Create and maintain residential activities calendars using approved information.
Office & Supply Support
Process supply requisitions for residential homes.
Deliver supplies to residential homes as assigned.
Cover the front desk, greet visitors, and answer and route telephone calls when the designated staff member is absent.
Assist with routine housekeeping duties within the administrative building.
Provide copying, document preparation, internal deliveries, and other general clerical support.
Send routine emails or notifications as directed using approved language or templates.
This position provides clerical support. Clinical decisions, program planning decisions, staffing assignments, and final review of regulated documents remain with the responsible staff.
Other related duties may be assigned by the supervisor.
Qualifications: CORE COMPETENCIES
Dependable attendance and timely completion of assigned tasks
Organization, accuracy, and attention to detail
Confidentiality and professionalism
Respectful communication and teamwork
Ability to follow instructions, accept feedback, and work under supervision
KNOWLEDGE, SKILLS & ABILITIES
Basic computer skills, including Microsoft Word, Outlook, data entry, and document formatting
Ability to operate scanners, copiers, telephones, and other standard office equipment
Ability to learn PointClickCare and other program-specific systems with training
Ability to organize records, manage assigned priorities, and identify missing or incomplete information
Ability to protect confidential employee and participant information and use only authorized system access
EDUCATION & EXPERIENCE
High school diploma or equivalent required
Clerical or office experience preferred but not required
On-the-job training provided
PHYSICAL REQUIREMENTS
Ability to sit, stand, bend, and move throughout the office and residential locations as needed
Ability to lift and carry light to moderate office materials and supplies
Ability to perform assigned supply deliveries and routine office housekeeping tasks
WORK ENVIRONMENT
Primarily an administrative office environment with occasional visits to residential homes for supply deliveries
Frequent interaction with employees, visitors, and callers
Routine access to confidential records
Clerical duties performed with regular supervision
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