The Facilities Manager ensures the efficient operation and safety of Excelsior University’s Albany campus. This role serves as the on-site point of contact, overseeing vendor services, space readiness, and compliance with safety standards. The Site Manager also supervises a small on-site team and coordinates with a property management company to maintain a professional and welcoming environment for staff and visitors. In addition, the site manager will serve as a point of contact for additional Excelsior University sites as they are established in regions throughout the United States. Duties and Responsibilities: Operational Oversight • Act as the primary on-site contact for all campus operations, ensuring a safe, functional, and welcoming environment. • Monitor and manage services provided by the property management company, including janitorial, landscaping, snow removal, and building maintenance. • Respond to urgent site issues and coordinate emergency repairs with external vendors and management. • Oversee main reception function for the institution, which includes walk in visitors, visitor and staff badge distribution, and main phone reception services. • Oversee mailroom operations for the institution. • Serve as a point of contact and subject matter expert for other Excelsior University sites who do not have full-time site managers. Space & Resource Management • Coordinate space setup and vendor services for occasional on-site events and meetings. Preventive Maintenance & Compliance • Ensure preventive maintenance schedules are followed by the property management team within budget guidelines. • Maintain emergency preparedness plans (fire evacuation, disaster response) and serve as the site emergency coordinator. • Promote good housekeeping and compliance with health, safety, and accessibility standards. Vendor & Contract Coordination • Act as liaison for vendor relationships; review service reports and approve work orders in collaboration with property management. • Assist with RFPs, bid reviews, and contract documentation as needed. Supervisory Responsibilities • Supervise the receptionists, mailroom, and one facilities team member, providing scheduling, guidance, and performance feedback. • Foster a positive and professional on-site experience for staff and visitors. Other Duties • Serve as site backup coordinator onsite security concerns. • Attend professional development opportunities as required. • Perform additional responsibilities as assigned to support site operations. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education: Associate’s or Bachelor’s degree in Facilities Management, Business Administration, or related field preferred. • Experience: • 3+ years of experience in facilities or site management, preferably in higher education or corporate environments. • Experience supervising staff and managing vendor relationships. • Skills: • Strong organizational and problem-solving skills. • Excellent communication and interpersonal abilities. • Ability to manage multiple priorities in a hybrid work environment. • Proficiency with Microsoft Office Suite and familiarity with facilities management software. Key Competencies • Leadership and team management • Vendor and contract oversight • Emergency preparedness and compliance • Customer service orientation • Adaptability in a hybrid work setting Work Environment • Primarily on-site role with occasional flexibility for remote work and travel to additional Excelsior University locations. • Requires ability to respond to urgent issues outside of standard business hours when necessary. The hiring salary range for this position is $62,354.00 - $65,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.