What to expect • Under the direction of the manager, participates in the management of systems under the scope of Quality & Patient Safety (ex. adverse event management, or policy management), with duties that include user training, testing, and reporting. • Investigates quality and patient safety case reviews, including FMEA, Root Cause Analyses and action plan management. • Prepares and assists with presentations of case studies to promote transparency and organizational learning. • Leads activities related to presentation of quality and patient safety data, including monthly close activities and data sets supporting workgroup/council activities and assures data transparency and integrity is maintained • Conducts data validation exercises; collaborates with vendors and team to assure regulatory reporting requirements are fulfilled in a timely and accurate manner • Maintains departmental data dictionaries and benchmarking resources • Manages project requests related to quality and patient safety data and performance improvement activities • Works with leaders and staff to integrate Safety Behaviors for Error Prevention into one’s work. What you'll get from us At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: • A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation • Comprehensive medical, dental and vision benefits for benefit eligible positions • 403b retirement match • Generous paid-time-off for benefit eligible positions • Complimentary Employee Assistance Program (EAP) • Generous mileage reimbursement program Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience. What we need from you • Bachelor’s degree with 2-3 years’ experience with quality, patient safety, or performance improvement. • Clinical experience preferred. Masters degree in related field is preferred. • Certificate in quality management or patient safety strongly preferred (CPHQ, CQM, ASQ certification, Six Sigma, Lean Certification). • Demonstrated administrative experience, including creation of process maps and use of software (MS Project or Lucid Chart preferred). • Proficiency with Microsoft Office 365 Suite, including use of MS Teams for document management. • Proficient user of Excel, including creation/use of formulas, graphs, and pivot tables. Experience with data visualization software (Tableau, Power BI) preferred. #LI-SM1