Now Hiring: Store Manager Lead a team. Drive results. Change lives starting in your store. If you’re an experienced retail leader ready to own a business, grow high‑performing teams, and make a real impact in your community, this is your opportunity. As a Store Manager, you’ll take full ownership of store performance by balancing people leadership, operations, financial results, and mission impact. You’ll lead with purpose while developing talent and driving results in a fast‑paced retail environment. Why This Role Stands Out ✔ Full ownership of store performance and team leadership ✔ Meaningful, mission‑driven work that matters ✔ Strong partnership with senior retail leadership ✔ Competitive pay, bonus eligibility, and growth opportunity What You’ll Do As the Store Manager, you are the leader of your business. • Own all aspects of store operations including production, sales, customer service, and team development • Develop and execute daily, monthly, quarterly, and annual operating plans to achieve budget and performance goals • Build, lead, and inspire a high‑performing team including Assistant Store Manager(s), Cashiers, Production Teams, and Donation Attendants • Interview, hire, onboard, train, coach, and develop team members at all levels • Oversee scheduling and staffing to support store volume, special events, and peak times • Lead performance management including coaching, corrective action, performance improvement plans, and evaluations • Monitor inventory and donation levels; partner with the warehouse to meet sales and production targets • Partner with Human Resources, Safety, Loss Prevention, Finance, Marketing, and other support teams to meet business goals and ensure compliance • Confirm daily sales reports, cash handling, deposits, and required reporting • Resolve customer concerns while building long‑term, positive community relationships • Ensure the store is clean, organized, welcoming, and visually appealing at all times • Play a key role in driving company culture, change initiatives, and continuous improvement Who You Are You’re a confident, people‑first leader who knows how to run a business and build a team. • A strong, visible leader who thrives in a fast‑paced retail environment • Skilled at motivating, coaching, and holding others accountable • Organized, detail‑oriented, and comfortable managing multiple priorities • Calm under pressure with sound judgment and decision‑making skills • Mission‑driven and energized by serving others and your community • Aligned with our values: Own It • Dare to Excel • Be Bold • Be Extraordinary • We Win Together What You Bring • 5+ years of retail management experience • Bachelor’s or Associate’s degree in Business or related field preferred (or equivalent experience) • Reliable vehicle and valid NYS driver’s license (local travel required) • Strong verbal and written communication skills • Proven ability to lead teams, manage performance, and drive results • Proficiency with Microsoft Office or similar systems • A passion for service, leadership, and continuous improvement Physical Requirements • Ability to sit, stand, bend, reach, and walk for extended periods • Perform repetitive tasks such as tagging and hanging merchandise • Lift, push, pull, and carry up to 50 lbs. regularly Compensation & Incentives • The salary range for this position is $62,354 to $72,000 and is based on experience and qualifications • Performance‑based bonus eligibility • Regular pay and benefit reviews to remain competitive • Ongoing leadership development and advancement opportunities Career Path & Growth Opportunity We believe in promoting strong leaders from within. Typical Career Path: • Store Manager • Area Manager • Director, Retail Operations You’ll gain experience in operations, people leadership, budgeting, and change management to prepare you for expanded leadership roles. Why You’ll Love It Here • Purpose-driven work: Your store directly supports job training and employment programs in our local community • Ownership: You run your business with support, not micromanagement • Strong partnerships: Work closely with HR, Operations, and Senior Leadership • Growth-focused culture: Leadership development is part of the job, not an afterthought • Every day is different: Fast‑paced, hands‑on work that keeps you engaged Ready to lead with purpose? Apply today and help turn donations into opportunity while building a meaningful leadership career.