What You’ll Do • Lead, coach, and support the Amusement Attendant team to create a fun, welcoming game room environment • Keep all amusement areas—including arcade, laser tag, and escape rooms—clean, organized, safe, and guest-ready • Oversee day-to-day operations of the amusement areas and keep everything running smoothly • Help build schedules that ensure proper coverage for daily operations, parties, and events • Train new team members and provide ongoing coaching and feedback • Meet weekly with the General Manager to review staffing, operations, and upcoming priorities • Stay up to date on games, equipment, and industry trends • Promote awareness of the center’s features, offerings, and upcoming events • Manage inventory by ordering supplies and prizes based on par level • Inspect, maintain, troubleshoot, and coordinate repairs for amusement equipment • Lead by example using Spare Time Service Standards (Code S.E.R.V.E.) • Stay visible on the floor—responding to guest needs, resolving issues, and keeping the experience positive • Confidently operate the POS system and support accurate transactions when needed • Handle opening and closing duties as required • Enforce safety rules, identify hazards, and address concerns promptly • Monitor guests for rule violations or signs of intoxication and take appropriate action • Pitch in on other tasks as needed to support the overall operation What We’re Looking For • 1–2 years of amusement, game room, or similar experience • 1–2 years of leadership or supervisory experience • Someone who enjoys leading a team and staying active on the floor • Strong organizational skills and attention to detail • Comfortable using Microsoft Office and point-of-sale systems • Confident, approachable, and guest-focused • Able to stay calm, organized, and positive in a loud, high-energy environment Work Environment • Fast-paced, lively setting with music, games, lasers, and lighting effects • Frequent interaction with large crowds, families, and kids • Physical Requirements • Ability to stand and walk for extended periods • Ability to lift up to 50 pounds • Regular nights, weekends, and holiday work are part of the role #LI-CP1