Required Qualifications • Must be fluent in both English and Spanish. • Must have hands-on experience with Yardi Voyager. • Must be proficient in CRM software, including prospect management, follow-up activities, and leasing workflows. • Minimum 3 years of multifamily property management experience. • Previous assistant manager experience required. • Strong knowledge of collections, delinquency management, resident accounting, and lease administration. • Excellent organizational, communication, and problem-solving skills. • Ability to work independently, meet deadlines, and manage multiple priorities. Key Responsibilities • Support the property manager with daily operations and financial performance. • Manage resident accounts, delinquency, collections, and lease renewals. • Maintain accurate records and reporting through Yardi and CRM. • Assist with leasing activities, resident retention, and occupancy goals. • Ensure timely resident communication and resolution of concerns. • Maintain compliance with company policies and Fair Housing regulations. • Assist with month-end reporting, resident account reconciliation, and administrative responsibilities.