Minimum Qualifications Education: High school diploma or GED. Specialized training or education in human services may be substituted for experience. Experience: One year of related human services experience supporting adults with mental illness and/or substance use disorders. Certifications/Licenses: • Valid NYS driver’s license may be required depending on assignment. Work Eligibility: Must be authorized to work in the U.S. Work Location Requirement: Onsite – community residential program with 24/7 staffing coverage. This is a relief post. Compensation: $20.4019 an hour What we Offer: We provide competitive benefits, including: • Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans, 403(b) Retirement Savings Plan with employer match • Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays • Employee Wellness Programs: Employee Assistance Program and mental health resources • Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks • Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits. About the role: This entry-level direct care role supports adults diagnosed with mental illness and substance use disorders in community residential settings. Staff provide 24/7 coverage, ensuring safety, support, daily living assistance, and a therapeutic environment. The position focuses on helping individuals build skills, achieve personal goals, and integrate successfully into the community while maintaining a safe and clean-living environment. Primary Responsibilities: • Conduct regular facility inspections to ensure safety, cleanliness, and security. • Report serious incidents immediately and complete incident documentation per policy. • Explain available services and programs; teach daily living skills, socialization, and conflict resolution. • Follow emergency procedures and support the safety of residents, staff, and visitors. • Assist individuals with hygiene, grooming, nutrition, and daily living needs. • Review and update staff communication logs each shift. • Perform housekeeping tasks to maintain a safe and healing environment. • Ensure food provided meets dietary requirements. • Accompany individuals to medical appointments, social agencies, and community activities. • Maintain regular attendance and work beyond scheduled hours when needed. • Attend team meetings, staff meetings, and supervision. • Complete required in-service training and staff development. • Monitor medications and complete related documentation when assigned. • Assist clinical staff with resident accountability and missing person procedures. • Observe and document individuals’ behavior and responses to treatment. • Lead skills development or activity groups when appropriate. • Assist individuals with meal preparation, laundry, and light housekeeping. • Perform other related duties as assigned.